Chen Yuanmin
GBDemanding staff but they give you refund on time I booked the flight from London to China with flightsbank back in Jan. Due to Coronavirus, we could not make the trip. Flightsbank, Henry and Rubain in particular have fulfilled the responsibility and the regulation by proving us full refund in 3 weeks, which are nice. However, Henry contacted us 4 times after the refund in 2 weeks to demand me to write this review. This is making us very uncomfortable.
Jetty Morales
GBAbsolutely I recommend Flightsbank for… Absolutely I recommend Flightsbank for book your trip and purchase your tickets. If yo need help with anything whom answer the phone are real person not a robots and they are very kind,polite and resolve your matter of the better way. I specially recommend Mr. Victor Thomas, he is very professional and helpful, the next time that I need to buy an airline ticket definitely I will do it with him. Thanks Mr. Thomas for all your help.
Talese ProudMommy Moore
GBWhile I made a purchase for my… While I made a purchase for my receipt/confirmation was totally different from what was charged. After contacting for a refund of the difference I was promised but yet to receive. Not only did the over charge, but they never refunded the verification fee either. Not trustworthy🙁 Need my 💰
Tania Hirsch
GBThank you so much Henry and Rubain Henry and Rubain were extremely helpful with booking my flight to Madrid. They answered all my questions and did everything in their power to solve some of the issues that came up with my luggage. They made sure to return my phone calls on several occasions and were able to interact directly with the airline on my behalf. I am very happy with my flight itinerary and the final price for my flight. I highly recommend this website to book trips all over the world. I also recommend these gentleman as they are helpful and don't rest until the customer (me) is fully satisfied. Thank you again Henry and Rubain.
Barbara
GBBest deal and excellent service! Best deal and excellent service. Usually when booking through a third party, its impossible to get in touch with an agent. This time, instead of me reaching out, Henry - one of the agents reached out to me regarding an issue I had with my booking. He was patient and assisted me with all my issues and also called me to follow up. I typically don’t write reviews and this is my first time booking through Flightbanks. I will definitely be returning again to book future flights!