Consumer
GBTotally misleading pic/description Totally misleading in pictures and description. Booked (what was described) as a stunning lodge with hot tub. Turns out it was a basic lodge with no hot tub. “Technical issue”. No it wasn’t, it was just a misleading ploy to draw you in and get you to book. Despite being their fault and screenshots to back it up, they never honoured the lodge with hot tub. Terrible customer service
Timothy Colgan
GBSki trip to Vail, CO A few friends and I decided to book a last minute trip to Vail, for a ski weekend. My typical go to is Airbnb or VRBO but to be honest, I'm exhausted of seeing a "nightly rate" and then when you get to checkout, the fees are often 50-75% of the total reservation cost. I came across HomeToGo, found a beautiful home close to the ski resort, at a price that was fair and not packed with fees. I booked it the following day in a matter of clicks and received all pertinent info already. I'm really looking forward to our stay, and I presume this will be the first of many future trips with HomeToGo. Thanks so much!
Big Nick
GBHome2go does not vet homes Home2go does a poor to nonexistent job of vetting scammers. We looked at renting a home in Hawaii we called home2go to ask a question about the house, they told an answer, but later came to find out that the home wasn't for rent and was a scam. User beware.
Maria Bartsch
GBClean environment including our condo👍 The staff was responsive and were respectful on phone, including the cleaning staff. The lobby and grounds were kept clean at all times. Their gate security and staff were respectful and helpful.
Jim Menendez
GBThe web site is great except for one… The web site is great except for one area,the places are not updating their cost per night or month. If you see one at a nice price and go to book the price on some triple from what is stated because they haven't updated web site.