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PEChachapoyas Chachapoyas The guide (Julio) was very competent and knowledgeable. The high altitudes were a bit of a challenge for our lungs, but Julio was very patient and allowed for frequent stops. Both drivers (the one on our first day) and (the one that took us around during the rest of the trip) were very good and cautious enough to make us feel comfortable. Our stay at the Gocta Lodge was great (the only suggestion I would make would be an earlier time for dinner, 8:30 pm seems a bit late with a big hike planned for the next day). My wife and I appreciated the close contact with the owner. Our stay at Casa Dona Lola was fine and the owners were very approachable and pleasant. The hotel in Chachapoyas is a different story. There was a lot of noisy street traffic noise outside our room and the windows/door did nothing to keep it out. The curtains on the window were not dark enough to block light from the street lamps. (The only way I could get some sleep was by resorting to earplugs and eye cover.) Last but not least the sink in the bathroom did not drain properly. My overall assessment is that the trip was very well organized. Improvements should be made (choice of another hotel?) to take care of the issues I raised regarding the accommodation at Chachapoyas.
Kristin
GBDon't, Just Don't I recently went on a trip to Chile with Lost World Adventures to see the solar eclipse. The trip itself was a 3 - the hotel was terrible, the activities were ok, the eclipse was amazing. The reason for my 2-star rating is that the preplanning process a 0. It was a nightmare of unreturned emails and phone calls and poor communication which gave me lots of anxiety about trusting them with a big trip like this. Just a few examples - I signed up for the trip well over a year in advance, and was told that the final payment would be due 4 month before the travel date. That date came and went with no communication. I was hesitant to book my international flights without having some confirmation of the trip and dates, but my emails to them - even to the owner - went unanswered. I tried to have them plan an extension to the trip and got a 25-page proposal that was just a mess of cut and pasted information from hotel websites. Followup emails and calls to refine it went unreturned for over a week. Transfer information was given to me 2 days before we left. I was sent generalized pre-departure information and a packing list the day before we left. Really? My bags were already packed. What was the point? When we met up with the group in Chile, everyone had the same experience. Poor communication. Unresolved details. By contrast, another agent who I contacted to plan my trip extension had the whole 9-day trip planned, itinerary finalized, and paid for within a week of my contacting them - and every communication was returned within an hour or two. There are lots of travel companies out there. I would never recommend Lost World Adventures.
Julie Gazmararian
GBAmazing trip to Peru! Our family just returned from a fantastic 2 week vacation in Peru - we went to Machu Picchu (hiked inca trail), Cusco and Lake Titicaca. Andrew & Lost World Adventures created a seamless trip for us - with all the details covered we were able to truly enjoy our vacation and not stress at all about how to get to the various destinations. We had great tour guides that really enriched our experience. It was also great to pay upfront and then not hassle with money & exchange rates for all the activities. First rate all the way!!
Danilo Bianco
BREverything was great, except the checkin. I really liked Everything Mr. Andrew did for me and my wife. The Tierra Atacama was wonderful, the tours and guides were perfect. Special attention to two guides, Felipe and Carolina, they were perfect end different from the others. I had a Very bad experience with the flight from Calama do Santiago, it really bored me. I Know it probably were caused by Latam, but that was the worst part of my trip.
Louise
GBAndrew stole our money ($22,000) that… Andrew stole our money ($22,000) that we paid for a luxury Ecuador / Peru vacation. He also stole $8,000 from our friend that was meeting us in South America. He first took our calls in 2020-2021, then disconnected all numbers. We went to the credit card company, and were unable to get a refund. He is a scammer. Beware! The trip was in April 2020, but I finished with the credit card company in May 2022.