Steve
GBDO NOT DO BUSINESS WITH LOST WORLD ADVENTURES! I reached out to Responsible Travel through their website to inquire about a combined Machu Picchu/Galapagos trip. They responded on 2/26/19 saying they were a UK company and had turned over my request for information to Lost World who handles their Machu Picchu/Galapagos vacations. The same day I received an email from Garrett at Lost World and the next day a follow up phone call to discuss our desired vacation. He was to follow up with more detailed information. 2 weeks passed and I hadn't heard back from Lost World, so I emailed Garrett. Another week goes by so I called and left a message. The next day I receive an email apologizing for his delay in responding and promising to have something to me by the following day. 3 more days go by, still nothing! So, on 3/22 I send an email to Rosy at Responsible Travel. In their initial email contact on 2/26 they promise to get back within a week to follow up. 4 weeks had passed and still haven't heard from either company. Today is 3/28 and still haven't heard from either company. Moral to this story: DO NOT DO BUSINESS WITH LOST WORLD ADVENTURES and if somehow you get hooked up with Responsible Travel WALK AWAY! Don't waste your time. If this is the type of service these two companies provide when trying to book a vacation, what's going to happened when you're on vacation? I shudder at the thought.
Nancy S
CAFor our trip to Costa Rica For our trip to Costa Rica, Lost World arranged for great lodges, good travel connections and a well organized itinerary. We had a limited amount of time, did not fit into any of the scheduled trips and were only 2 people. They catered our trip to top of the line locations and housing. Always make sure to let them know what you are interested in and what level of comfort you require, and discuss your preferences in planning.
Juliana
GBChile Customized Trip Everything was booked and went smoothly with one exception. The drivers/transfers which were included all arrived on-time or early. The lodges/hotels that were booked were great boutiques and had no issues. The Eco-Camp location and excursions alone was worth experiencing despite being one part of the trip! The customized trip to Chile was a fantastic experience with all details listed ahead of time included! Mind blowing excursions, good guides, and friendly/helpful people. Lost World Adventures is very trustworthy and put together a great itinerary! Will definitely use them again and would recommend them to others.
kat donatello
GBFirst Class all the way! Andrew and his team set us up with the most amazing trip to Belize. We stayed in both the ecolodge at Chaa Creek and the beautiful beach front Victoria House. Both properties were amazing.... the service, food, drinks, accommodations and staff were first class all the way. From Mayan Ruins, to Howler monkeys, to caving experiences, to snorkeling the trip could not have better! We will be using Lost World Adventures for our next Central American trip!
Candi Loerwald
GBAmazing Amazing! Antarctica 21 tour on Hebridian Sky surpassed our expectations. Ship was beautifully designed. Room comfy. Food was out of this world in variety, taste and servings. Staff on the ship were professional and helpful. Expedition crew took us on trips even they had not experienced. The only reason for the 4 star rating was the disembarkation process. The process was not discussed and we were left to locate our luggage under tarps on the dock in the rain. We then had to walk with our luggage on uneven pavement about 2 miles in the cold rain to locate our own taxi.