Lee Ann Martin
AUSAVE SOME $$$ I was referred to Fly With Class by a friend who has used them several times and gave glowing reports. I normally would not use an on-line company but after her referral and after reading the revues I thought I would give it a go. I was not flexible with my travel date or Airline but Alexandra managed to organise an amazing fare for my husband and I. It was such an easy process and after I made payment the tickets were issued within 24hrs. I certainly will recommend them to everyone!!
Clinton Smith
AUMisrepresentation and terrible service. Misrepresentation and terrible service. The company misrepresented itself as a true travel company (and continues to do so) - offering discounted business class flights. These are actually purchased from other frequent flyers. We booked a holiday for 4 to Europe Business Class from Australia and had flights delayed due to our Government making exit unlawful. Not only were we assured many times that this would not be a problem and we could simply re-use them post covid, when we were able to travel again they wanted to charge us thousands extra. To say that we will never use them again is an understatement. I will be warning all of my friends and family of just how horrendously we were treated.
Hillary
AUExtremely Poor Customer Service Extremely Poor Customer Service and Ridiculous Prices. I submitted an online query and received an email next day with just 1 flight option which was not even on the days I wanted to fly. Then instead of calling me I had to get into back and forth email saga with Alexandra (sales rep) eventually realising that the prices quotes are almost the same that I would get if I booked with the airline directly. Then why would I bother contacting this company ?? When I questioned this Alexandra just stopped responding to emails. DONT WASTE YOUR TIME
janinin
GBNo one to assist from Fly with Class I was stuck in the covid cancellation loop and finally was able to travel. The original tickets to Europe with Fly with Class were $6,000. When I was ready to book after the covid restrictions were lifted, I called and called for 3 months. Finally, Leah booked me to Europe with a $3,000 additional fee. Then, the flights were a mess and there was NO ONE at Fly with Class to assist. Avoid this group; they are unrelieable and overpriced compared to other ticket brokers.
customer
GBUnexpected outcome On accepting a booking from Perth to London, and whilst instantly filling out the booking form, the flight was "lost", presumably to another buyer. We then had to fly instead to Paris, and then make our own way to London. The flight was with Emirates, but obn attempting to claim FF points, were advised that we had bought a Qantas "redemption" ticket, for which there were no points available.