The worst booking office ever The worst booking office ever! End of 2019 flyhacks booked a flight for me from Düsseldorf to Tampa (Florida) by Norwegian Air. Due to the corona crisis this flight was cancelled. Flyhacks promised me to refund my flight fee as soon as Norwegian Air refunded the money. On April 29. 2020 Flyhacks sent me an email in which they wrote that Norwegian Air had refunded the flight fee to Flyhacks. Now, october 16., 13 emails later, I stil did not get any refund from Flyhacks. They even stopped answering my emails.

I didn’t make my connecting flight… I didn’t make my connecting flight because my first flight was 1 hour late. I called flyhacks support and was met with excellent customer service and told me that they covered everything and booked me a flight the next day for free. I definitely recommend using flyhacks!!!

A failure quickly resolved Flyhack failed to send a form to be able to get automatic boarding on a Ryanair flight. Nevertheless when I sent an email the situation was quickly under control. Even though it was a last minute exercise

They gave me wrong boarding passes They gave me wrong boarding passes. That was of course stressful and annoying. But what made things much worse was this cocky, smarty-pants attitude that this company puts on. You never want someone to be "funny" when they've messed up your order. It was infuriating to listen to the automated phone voice going on about little obnoxious and sexual word plays, when there is an issue where they've made a mistake. You just want them to speak to you normally - and respectfully. Please, Flyhacks, change this stupid persona you've made for yourselves. Nobody thinks you're clever or funny.

Amazing service I was flying to Liverpool to catch a connection flight and my first flight was delayed by an hour causing me to miss the second flight. I contacted customer support for a solution and they replied immediately and resolved all problems. Amazing customer service, I won’t buy another flight if it’s not through Flyhacks again 🥳 Special thanks to lifesavers Olha, Svitlana and Alex S for their speedy and fantastic customer service. Thank you!!