Caitlin
EGFraud !!!! I tried to book accommodation in Abu Dhabi and Happy Rooms had no problems collecting the money off my credit card. I received no booking number or confirmation and when I phoned the hotel they had no idea about my booking. Then I log onto my banking today and someone in Dubai is buying food with my credit card- very unusual considering I am not in Abu Dhabi. Needless to say - wouldn't book with Happy Rooms - unless of course you would like your credit card stolen - in which case go ahead!
Judith Stafford
AUDeceitful Yesterday we made a booking at The Fullerton Hotel Singapore which we later cancelled. I emailed the cancellation to the email address which was given only 24 hours ago on the booking confirmation. The cancellation policy states we are able to cancel before 15th Feb 2017 with a full refund. This email address does not exist. This smells of criminal deception. They have our full payment by credit card. How can we cancel if Happy Rooms is not contactable in writing? Fraudulent, I believe.
Mick
GBHappy Rooms is one of the biggest con … Happy Rooms is one of the biggest con artist and booking company around, I booked a hotel last december 2016 for next month sept 2017, they cant provide me with a real confirm booking, yet taken my money via credit card. I am now disputing with my bank to recover the money back. The customer service is rubbish because there isn't any. PLEASE DO not book via this company.
bui huyen
GBfraud I booked a hostel on this web but I got email of other hostel reservation. Two hostel are different and in totally different nation!!! Customer service help me to solve this problem. I feel better but I believe this company should do something to improve website and have customer service to work quickly.
Laurie DeE
GBHAPPYROOMS.COM cancelled reservation.. why!!?? Why would they book a confirmed reservation for me on 3/4/15 take out $148.56 from my card and then all of a sudden cancel my reservation notifying me by email today, 5/29/15 6 or so days before my trip..but the hotel in reno nv circus circus still confirms the dates reserved.. happyrooms.com won't email Me back and the phone numbers.aren't good anymore.. UPDATE:: the support team responded and apologized for the inconvenience and my $148.56 was refunded and into my account the next day.. I actually went thru Circus Circus Reno directly and this month vs in March it only costed $151.00 & upon check-in I'll receive 20% off cause of a 2 night stay.. SWEET..