I called a number on the Priceline… I called a number on the Priceline website that said call this number to get the cheapest flight. They never said who they were. I got price information for my family ticket pricing. Long story short, they sent a confirmation for me to sign for a split payment. I signed it. Then I started researching when I found out that they were a travel agent, not American Airlines. I immediately called my credit card when I read about them being a scam on several sites and reported them a scam. I could barely understand their accent. This company realized I cancelled the payment and harassed me by calling continuously the next day every minute or so. I never answered. Finally, I blocked there number. I reported them to my bank and was reissued a new card. They are scammers. Big time. Stay away from Bansal Travels.

recommended- they get things done We accidently used Bansal Travels (same as many other users have experienced, their phone number showed up top at the Google search when I searched for UA). We needed to reschedule a super expensive International flight next morning due to unexpected Covid situation, and Bansal helped us to resolve it at a reasonable fee when UA told us there was nothing they can do. We were very worried when seeing the reviews online but already paid at that time so only can hope for the best. It turns out working pretty well.

Scam Agency It is not a travel agency it is a scam agency. You call the airline and don't know how you get connected with these scamsters. They pretend to be the airline but actually are all a bunch of scammers. They rob you off a hefty amount and play with your emotions. When you look up for the actual ticket cost of the airline you will be shocked to see how much they have robbed you and when you try call them and explain the same they start behaving disrespectfully and never refund you your money. Be aware of these bunch of scammers and I don't know how the government doesn't ban such type of fraudsters.

As close to a scam as you can get They pretend to be the airline at times of mass flight cancellations when they are not. They then offer to rebook at a rate higher than the airline rate. They will even cancel a reservation you hold while "checking" it in order to force you to book with them at the higher cost. Avoid at all costs...

Terrible group Terrible group! I had a confirmed booking but wasn't on the Delta roster. Bansal "customer service" gave me three different stories, offered me other very expensive flight options, and hung up on me three different times before giving me the truth. I missed my friends wedding. They offered $75 off a future flight through them. Please don't let them ruin your plans.