My bag didn't arrive in my Layover My bag didn't arrive in my Layover. It was actually, a stop, with a day of shopping and then Check in with another airline. I reported to Blue Ribbon Bags who told me within 1 hour that my bag was booked to my home (as I had asked at the airport) with a flight number. They are amazing, the airport said "our systems aren't working" and the airline's app "don't recognize that report number". I'll buy this service every time again, it was just 5 bucks, crazy!

JUST --- A --- SCAM. JUST --- A --- SCAM. Don't even think about it. You will waste your time and money. As soon as you run into a problems, they will try their absolute best to dismiss ANY obligations, in the rudest way possible. Just don't do it. There are too many others mentioning the same thing, and if this is not enough proof of how terrible this scam of a service is, I don't know what is.

Very bad experience My partner lodged a lost bag claim within 2 hours of finding out the bag did not arrive. Even provided copies of the airline's report along with all other details supplied by the airline. This company rejected the claim because we didn't provide the airline case number, even though we advised that the airline did not provide a case number until the following day. 3 days later, the airline delivered the lost bag, but we still continue to receive automated 'courtesy' emails from Blue Ribbon stating that nothing has changed. Thank goodness the airline fixed the issue, because it appears that this company wouldn't.

Ive been using Blue ribbon bags for my… Ive been using Blue ribbon bags for my clinets (I have a travel agency) in one week I had 2 different situations, one in Mexico and the other in Tel Aviv, both cases were solved satisfactory with BRB, in my 35+ years in the travel industry I can say this is THE MOST EFFICIENT luggage tracker nowadays, 100% trustable

Avoid at all cost! I filled a missing bag report on 1-10-24 with JetBlue airlines because our checked bag did not arrive in Denver from JFK. JetBlue assigned me the file # DENB638400736. I also filed a lost bag report #MBR2413248 with Blue Ribbon Bags within the 24 hours, per their terms and agreement. Unfortunately someone at JetBlue updated the tracking system that our bag arrived in Denver on 1-13-24. JetBlue has admitted that this was an error and they do not know where our bag is as of today 1-17-24. When I contacted Blue Ribbon Bags to notify them of this error they informed me that the bag was located in the airline retrieval system and they have closed my case. I provided documentation to Blue Ribbon from JetBlue that this was an error. Blue Ribbon Bags will no longer correspond with me concerning my case. I truely beleive this company is a scam and can't beleive they are still in business. I have read all the complaints on here as well as Google and Yelp. I have also contacted the travel agency who referred Blue Ribbon to me and expressed my concerns that they are doing business with a company with many compalints and BBB filings.