Dont trust this company Dont trust this rubbish company, they are just so rubbish. Never pays you for lost or mishandled lugguage, they ask you to wait 3 days and when its 4th day that they have to pay they will just give you some trash reason saying they r not insurance providors, its only online tracking company and they will simply say the bags was loaded and arrived with you at your airport according to our tracking system, thats what they say and its not mishandled wil be their answer. Just imagine how much they make with every 5-10$ per bag, they make thousands coz people will pay that small amount. DO NOT USE THIS SERVICE ! Its scam

Ive been using Blue ribbon bags for my… Ive been using Blue ribbon bags for my clinets (I have a travel agency) in one week I had 2 different situations, one in Mexico and the other in Tel Aviv, both cases were solved satisfactory with BRB, in my 35+ years in the travel industry I can say this is THE MOST EFFICIENT luggage tracker nowadays, 100% trustable

Scam scam scam Scam. Don't fall for it. It's absolutely useless service. There is literally no point to this service whatsoever. No way to enforce the guarantee that they provide. Even though the bag is clearly mishandled they will say that it is not according to their system. It's a shame that trip.com sells this scam as an upsell. Check out their social media and whatnot. There is nothing of value there either. It's just a scam not a company. Don't bother. Spend your $5 elsewhere.

Horrible service Horrible service. 1 out of 2 of our bags was checked in under someone else’s name when boarding our return flight from LHR to SYD. Had all evidence as this as well as an AirTag showing the bag was in Vietnam and forwarded this to blue ribbon. Because we had one bag that was checked in under our name, blue ribbon claimed we had no case and they would not help us retrieve the bag. Even when explaining what had happened we were ignored. Will not be using this service again and highly recommend that nobody uses this service, not worth the extra money.

Very bad experience My partner lodged a lost bag claim within 2 hours of finding out the bag did not arrive. Even provided copies of the airline's report along with all other details supplied by the airline. This company rejected the claim because we didn't provide the airline case number, even though we advised that the airline did not provide a case number until the following day. 3 days later, the airline delivered the lost bag, but we still continue to receive automated 'courtesy' emails from Blue Ribbon stating that nothing has changed. Thank goodness the airline fixed the issue, because it appears that this company wouldn't.