Big time scam don’t buy very bad… Big time scam don’t buy very bad customer service and you don’t get any money for lost baggage doesn’t matter what proves you had submitted them.

It is a scam It is a scam, plain and simple. I only had trouble with this company. They just said the "file reference number" the airline gave me is invalid, so they have no obligations. They only send out automatic e-mails. I doubt they ever pay the 1000$ and I doubt they do anything to help you get your luggage. Spend your 5$ and your time communicating with them elsewhere.

Shocking Shocking. Our bags never turned up after an awful flight from Toronto to Manchester, took 5 days for my partner's bag to arrive at the house and because it arrived in Manchester after 3 days and then took 2 days to deliver we were due 0 compensation and all the belongings and bag is destroyed. Absolute joke not worth paying whatsoever.

JUST --- A --- SCAM. JUST --- A --- SCAM. Don't even think about it. You will waste your time and money. As soon as you run into a problems, they will try their absolute best to dismiss ANY obligations, in the rudest way possible. Just don't do it. There are too many others mentioning the same thing, and if this is not enough proof of how terrible this scam of a service is, I don't know what is.

Horrible experience This was a suggested insurance to add to the IndiGo flight to Delhi when I purchased my ticket. When by bag was lost by IndiGo, I couldn’t file a claim, even though within 24 h since the flight landed. Because IndiGO did file a PNR report when bag is missing but didn’t give me any 10-digits file reference number requested by Blue Ribbon. I called the IndoGO, I demanded that number, got angry, stressed - no result.. they don’t provide it. Apparently both companies are a scam and they collaborate suggesting people insurances which don’t accept claims without the file reference numbers… it’s a mafia . Stay away