JULIETA SICARD
GBI ordered online and never received my… I ordered online and never received my package. It’s was sent by FedEx , when I track my order with FedEx they said that Chicos paid the economy rate for their delivery so I have not the right to open a vas . And costumer service at chicos said that they can’t be responsible for the delivery. So I had to dispute the transaction with my ban . Chicos is not a trustworthy company. Be aware!
Lyn Serfass
GBPoor Quality Product, cotton material, tissue thin. I wrote a review on the Chico's website and because it was a one rating; they did not publish it. I purchased two tops from them and the material was extremely poor quality. They were cotton tops; the material was tissue thin and you could see through it when you held it up to the light. These tops were $39. For the price, this company should be very ashamed to be selling this level of quality products.
Frances LeTourneau
GBAwful Online Customer Service I placed an order inside a store location for a needed size. I cannot track the order like the email tells me to. Customer service just sends me to USPS where I continually see that USPS is waiting for the order. I have no clue if I will ever receive this. Awful customer service
Jane
GBPricing themselves out of the market I looove(d) Chicos clothing, and have gotten most of my wardrobe from them in the past 10 years. but they have priced themselves right out of their own market. $149 jeans and $99 shirts???? What??? I understand inflation and supply chain issues, but Chicos has raised their prices by 50%. That is insulting to women. Also - they used to have wonderful site-wide sales, 25% to 40% off everything. Now: Mix and Match bracelets - 2 for $45. I don’t shop at Chicos for their bracelets. Insulting to women. The Rewards Program is marketing smoke and mirrors. Charge me 50% more than last year, but give me a token reward?? Give your customers some credit. My advice to Chicos: I get that you are trying to succeed in a tough environment. But someone at the top is taking you in the wrong direction if your loyal customers can no longer afford your product.
jennifer wayne hildebrandt
GBPaid extra to get bday gift here on… Paid extra to get bday gift here on time. Gave as gift. When opened... necklace was not even on pillow or hooked. Just thrown in box with two pieces of tissue. Was all hooked up together and tag price had been just ripped off. Gift tag was wrong and soooo tiny I could not believe it. When I text the company site... yes you heard me... nobody answers number... they have you go online.... I text to three different people who didn't read and just kept telling me to return it within 60 days? My gram opened as a bday gift??? Nobody cares. No customer service these days. Nobody cares. So much Money for crap . Never again will I order from here.