Don't wash your linen dresses according to care instructions! Ordered a beautiful linen dress from Chico's, $179.00, last Spring. Wore it a couple of times before washing it. Hung in my closet because I was out of state for a few months. Came home and decided to wash it before wearing it on Easter. Followed very carefully the care instructions on the dress and it SHRUNK! Couldn't wear it. It was after the 6 months and I didn't have a receipt. CS allowed me to return it "this one time". Thank you. Just called to follow up on my refund. They mailed me a gift card for $9.97, which I haven't received!!! I'm afraid to wash anything I've purchased from Chico's. I'm returning my recent purchases. Who keeps receipts for 6 months? Won't be shopping there again.

Chico Facebook deal a scam! The REAL Chicos was scammed by a company from Hong Kong via Facebook ads in mid August into Sept. Orders were tracked , then supposedly delivered, often to a “courtyard”. My bank is handling an investigation and my $ was returned to my VISA acct’

Poor Quality Product, cotton material, tissue thin. I wrote a review on the Chico's website and because it was a one rating; they did not publish it. I purchased two tops from them and the material was extremely poor quality. They were cotton tops; the material was tissue thin and you could see through it when you held it up to the light. These tops were $39. For the price, this company should be very ashamed to be selling this level of quality products.

Great Clothing Style! I frequently shop Chico’s—both in store and online. The Sales Associates at my local boutique are knowledgeable, friendly, and helpful. Shopping online is easy and quick. Chico’s Customer Service is great. Clothing is nice. Browse often so you don’t miss great pieces.

I have been shopping at Chicos since the 1990s… I have been shopping at Chicos since the 1990s and although customer service is now better, the fabrics used and quality of of the products has declined. I can compare Chicos old and new linen, travelers quality in my closet and I am not seeing silk in their offerings . The quality of the sewing has declined as well . I limit my purchases to shorts, capris and jeans mostly now as I can depend on size.