Honestly these people are dumber than… Honestly these people are dumber than bricks. I ordered Christmas giftS ahead of time- my entire order was cancelled with zero notification. I sat online they couldn’t help me. I called customer service, got it squared away with what was actually left in stock- they expedited shipping to my mother which is -yes at a different address. They sent the order to my house!!!!!!!! It’s now December 30th and my mother has not gotten a Xmas gift. Thank you chicos.

Top Bleached From Deodorant I purchased a top at the Chico's Tanger Outlet in DE in March and just wore it for the first time. The material was bleached from my deodorant (Secret). I called Chico's to see what could be done to remedy the situation, and they said they could only send me a new one but that I would have to pay since it was not a defect with the material. Are you kidding me? I've never worn another article of clothing that has reacted with my deodorant.

Paid extra to get bday gift here on… Paid extra to get bday gift here on time. Gave as gift. When opened... necklace was not even on pillow or hooked. Just thrown in box with two pieces of tissue. Was all hooked up together and tag price had been just ripped off. Gift tag was wrong and soooo tiny I could not believe it. When I text the company site... yes you heard me... nobody answers number... they have you go online.... I text to three different people who didn't read and just kept telling me to return it within 60 days? My gram opened as a bday gift??? Nobody cares. No customer service these days. Nobody cares. So much Money for crap . Never again will I order from here.

I have been shopping at Chicos since the 1990s… I have been shopping at Chicos since the 1990s and although customer service is now better, the fabrics used and quality of of the products has declined. I can compare Chicos old and new linen, travelers quality in my closet and I am not seeing silk in their offerings . The quality of the sewing has declined as well . I limit my purchases to shorts, capris and jeans mostly now as I can depend on size.

Don't wash your linen dresses according to care instructions! Ordered a beautiful linen dress from Chico's, $179.00, last Spring. Wore it a couple of times before washing it. Hung in my closet because I was out of state for a few months. Came home and decided to wash it before wearing it on Easter. Followed very carefully the care instructions on the dress and it SHRUNK! Couldn't wear it. It was after the 6 months and I didn't have a receipt. CS allowed me to return it "this one time". Thank you. Just called to follow up on my refund. They mailed me a gift card for $9.97, which I haven't received!!! I'm afraid to wash anything I've purchased from Chico's. I'm returning my recent purchases. Who keeps receipts for 6 months? Won't be shopping there again.