Deteriorating Chico's used to have chic takes on current styles and well-crafted clothes. The patterns used to match across seams, the patterns used to extend to the back of the items, the materials were of good quality. There used to be color-matched or coordinated separates that would make an outfit that were all available for sale at the same time. Color names were dependable to be the same color across pieces. That has deteriorated significantly. Same prices, but now cheap fabrics, especially see-through whites, coordinating pieces are not available at the same time. Patterns are not matched. Stitching is sometimes pulled instead of flat. Chico's clothing used to be worth the higher price for the tailoring and quality. Not any more.

Great Clothing Style! I frequently shop Chico’s—both in store and online. The Sales Associates at my local boutique are knowledgeable, friendly, and helpful. Shopping online is easy and quick. Chico’s Customer Service is great. Clothing is nice. Browse often so you don’t miss great pieces.

If I could give a ZERO rating I would If I could give a ZERO rating I would. I ordered two items in good faith that I would receive them in Michigan in a timely manner. My order was placed on Mar 5. On Mar 6 they were at an origin facility in Winder, Georgia. The 7th it was a regional facility in Atlanta, Georgia. Next a post office in Marietta. On the 10th it was back at another facility in Atlanta. Next up Palmetto, Georgia. I called Chicos and was told two things. They couldn't do anything about it for 7-10 business days, but when I said I would call back on day 7 she changed her mind and said, no I needed to wait 10. She then told me it was my fault anyway, because I used "basic shipping". I should have paid extra if I wanted it in a timely manner. I called my local post office and they filed a concern with Palmetto. They didn't know where it was or when they'd find it. The post master here said he could send Chicos the paperwork saying it was lost. The second supervisor I talked with wasn't interested. They still needed to wait 10 business days, but unlike the previous Chicos' supervisor she said they did not include Saturdays as business days even though it is a business day for the post office. She was unwilling to do anything. One item I ordered is now sold out and the other looks like will be sold out before the 20th (which is TWO WEEKS after my order was placed) and the soonest they will begin looking into where my order is. I'm done with Chicos. They aren't worth this frustration!

Honestly these people are dumber than… Honestly these people are dumber than bricks. I ordered Christmas giftS ahead of time- my entire order was cancelled with zero notification. I sat online they couldn’t help me. I called customer service, got it squared away with what was actually left in stock- they expedited shipping to my mother which is -yes at a different address. They sent the order to my house!!!!!!!! It’s now December 30th and my mother has not gotten a Xmas gift. Thank you chicos.

Poor Quality Product, cotton material, tissue thin. I wrote a review on the Chico's website and because it was a one rating; they did not publish it. I purchased two tops from them and the material was extremely poor quality. They were cotton tops; the material was tissue thin and you could see through it when you held it up to the light. These tops were $39. For the price, this company should be very ashamed to be selling this level of quality products.