Deteriorating Chico's used to have chic takes on current styles and well-crafted clothes. The patterns used to match across seams, the patterns used to extend to the back of the items, the materials were of good quality. There used to be color-matched or coordinated separates that would make an outfit that were all available for sale at the same time. Color names were dependable to be the same color across pieces. That has deteriorated significantly. Same prices, but now cheap fabrics, especially see-through whites, coordinating pieces are not available at the same time. Patterns are not matched. Stitching is sometimes pulled instead of flat. Chico's clothing used to be worth the higher price for the tailoring and quality. Not any more.

Don't wash your linen dresses according to care instructions! Ordered a beautiful linen dress from Chico's, $179.00, last Spring. Wore it a couple of times before washing it. Hung in my closet because I was out of state for a few months. Came home and decided to wash it before wearing it on Easter. Followed very carefully the care instructions on the dress and it SHRUNK! Couldn't wear it. It was after the 6 months and I didn't have a receipt. CS allowed me to return it "this one time". Thank you. Just called to follow up on my refund. They mailed me a gift card for $9.97, which I haven't received!!! I'm afraid to wash anything I've purchased from Chico's. I'm returning my recent purchases. Who keeps receipts for 6 months? Won't be shopping there again.

Buyer beware Buyer beware! I purchased 2 $100 gift cards during a Black Friday special at Chicos. Included was supposed to be 2 $20 cash cards. They were to be sent no later than 7 business days after my order. One month later, they still haven’t arrived. Try explaining that to the person receiving the gift. Customer service was worthless and couldn’t help. My suggestion, after seeing their very poor reviews is simple. Buy your items at a store you can trust, not Chicos!

Pricing themselves out of the market I looove(d) Chicos clothing, and have gotten most of my wardrobe from them in the past 10 years. but they have priced themselves right out of their own market. $149 jeans and $99 shirts???? What??? I understand inflation and supply chain issues, but Chicos has raised their prices by 50%. That is insulting to women. Also - they used to have wonderful site-wide sales, 25% to 40% off everything. Now: Mix and Match bracelets - 2 for $45. I don’t shop at Chicos for their bracelets. Insulting to women. The Rewards Program is marketing smoke and mirrors. Charge me 50% more than last year, but give me a token reward?? Give your customers some credit. My advice to Chicos: I get that you are trying to succeed in a tough environment. But someone at the top is taking you in the wrong direction if your loyal customers can no longer afford your product.

steer clear of this place I can't… steer clear of this place I can't believe its still up and running. Terrible experience last December item ordered it stunk like it had come out of a bin and was nothing like the item I had ordered cheap and very nasty and unable to contact them or query ended up giving it to the bank to deal with