Lack Customer Service We went to Orlando. The accommodations were good. The courses were great, we loved them. If the review was based on just the accommodations and courses I would have given them 5 stars. Unfortunately, there is more to making sure a customer has a good experience them picking a place to stay and the courses. After we booked the trip and it was time to make the final payment, the web site was down and we had to call in our payments. Several of us did this multiple times and our cards were never charged. Follow up phone calls were not answered and not returned. We finally got the payments taken care of when they got the site back up. Once we got to the first course they asked for a voucher. We were never sent any vouchers. Both the course manager and we called and never got an answer or call back. In fact, we never got a call back all weekend. This happened at all four courses we played. Fortunately, the people at the courses let us play and said they would take care of it with Golf There. They also said they have problems with them all the time.

I experienced several issues. I had difficulty reaching my salesperson. I had to send a copy of the confirmation for one in my party to prove payment. Upon check in at hotel, the hotel was not even aware of GolfThere and experienced problems with them charging me for incorrect amount of nights, when all were prepaid. I made contact with the hotel property and worked out issues on my own.

I requested a golf trip for 16 golfers … I requested a golf trip for 16 golfers in Tucson AZ. GOLF THERE said they would give me an itinerary if I paid $100. After multiple emails that went unanswered. I asked for a refund 6 months before our trip, which they advertise if not satisfied with there service. GOLF THERE said they would keep my $100 and they have my credit card on file. They were going to charge for unused tee times, I called the golf courses and they had no tee times scheduled.GOLF THERE said they would charge for unused hotel rooms. I called the hotel there were no reservations for our group. DO NT USE GOLF THERE!!! You can do the same trip on your own for half their price..

no refunds we had a trip to Arizona planned for May 2020 and the USA was shutdown for the corona virus ( hotels,airlines and restaurants and golf courses for a while) and we had made our deposits some had paid in full over $1000 and we were told no refunds but our money would go towards a future trip as long as we took it within 12 months,we wanted our money back and we would pick when and where we wanted to go. BAD experience with Golf There

Kiawah Island Golf Vacation My "salesperson" failed to provide the amenities agreed to. - Supposed to have ocean front rooms, couldn't even see the ocean from where we were - Supposed to have two rooms close to each other, originally the rooms were really far from each other, had to work with the management to get closer rooms - Became aware that my amenities could have been much better had I went direct - I was perfectly clear on my requirements with the salesperson and went over them several times even letting him know I was not concerned as much with price as I was comfort