Robert Trent Jones Trail Vacation Although I did a lot of homework and send them a detailed spreadsheet of what course I wanted to play on which days, along with which hotels I wanted to stay at, it took them 3 attempts to send me an accurate quote. They either were missing certain courses, had me playing on wrong dates, or having me staying in wrong cities. A real mess.

Bad Experience Spoke w/Kevin Walker a couple of times - then, nothing! - no e-mail responses, no phone response. I've been organizing a trip for 35+ years and I have never experienced a total lack of communication from a package purveyor. This was my first experience with Golf There -- and, my last! Was looking to work with them on some future trips - but, no more. I am one who is glad to praise good work - and, have done so on several occasions -- but, this was very unprofessional and rude.

Beautiful, well-maintained course, but too far from resort The course was beautiful, with many terrific ocean views. It is a well-maintained course, and the staff did much to make the experience an enjoyable one. The one challenge was that the course was too far from the resort at which I was staying (one-hour commute). There were many other options locally, but I didn't know that. The sales person should have.

Arizona The price was significantly more than expected, the hotel facilities were average, at best, and one of the courses was in very poor shape and almost unplayable.

Lack Customer Service We went to Orlando. The accommodations were good. The courses were great, we loved them. If the review was based on just the accommodations and courses I would have given them 5 stars. Unfortunately, there is more to making sure a customer has a good experience them picking a place to stay and the courses. After we booked the trip and it was time to make the final payment, the web site was down and we had to call in our payments. Several of us did this multiple times and our cards were never charged. Follow up phone calls were not answered and not returned. We finally got the payments taken care of when they got the site back up. Once we got to the first course they asked for a voucher. We were never sent any vouchers. Both the course manager and we called and never got an answer or call back. In fact, we never got a call back all weekend. This happened at all four courses we played. Fortunately, the people at the courses let us play and said they would take care of it with Golf There. They also said they have problems with them all the time.