Mark A Puskar
GBRobert Trent Jones Trail Vacation Although I did a lot of homework and send them a detailed spreadsheet of what course I wanted to play on which days, along with which hotels I wanted to stay at, it took them 3 attempts to send me an accurate quote. They either were missing certain courses, had me playing on wrong dates, or having me staying in wrong cities. A real mess.
IanR
GBPalm Springs via Alabama sales I feel like I drastically overpaid ( event breakdown was top secret) and never once got contacted as to how things were going or how they went. Courses were good to v good, hotel was fair.
Troy R. Seelye
GBKiawah Island Golf Vacation My "salesperson" failed to provide the amenities agreed to. - Supposed to have ocean front rooms, couldn't even see the ocean from where we were - Supposed to have two rooms close to each other, originally the rooms were really far from each other, had to work with the management to get closer rooms - Became aware that my amenities could have been much better had I went direct - I was perfectly clear on my requirements with the salesperson and went over them several times even letting him know I was not concerned as much with price as I was comfort
Brad Macak
GBI experienced several issues. I had difficulty reaching my salesperson. I had to send a copy of the confirmation for one in my party to prove payment. Upon check in at hotel, the hotel was not even aware of GolfThere and experienced problems with them charging me for incorrect amount of nights, when all were prepaid. I made contact with the hotel property and worked out issues on my own.
John Lewis
GBI requested a golf trip for 16 golfers … I requested a golf trip for 16 golfers in Tucson AZ. GOLF THERE said they would give me an itinerary if I paid $100. After multiple emails that went unanswered. I asked for a refund 6 months before our trip, which they advertise if not satisfied with there service. GOLF THERE said they would keep my $100 and they have my credit card on file. They were going to charge for unused tee times, I called the golf courses and they had no tee times scheduled.GOLF THERE said they would charge for unused hotel rooms. I called the hotel there were no reservations for our group. DO NT USE GOLF THERE!!! You can do the same trip on your own for half their price..