Poor customer service We had to contact our sales person numerous times to check on if everything was ok. When we arrived at the hotel to check in we were advised that our reservation had been canceled because we hadn't paid for the hotel and two rounds of golf. We had given our salesperson our credit card for the charges. His excuse was we never answered the emails he sent which we never received. He had our cell phone numbers which he never called. Thankfully our reservations could be rebooked as it was early in the season.

Bad Experience Spoke w/Kevin Walker a couple of times - then, nothing! - no e-mail responses, no phone response. I've been organizing a trip for 35+ years and I have never experienced a total lack of communication from a package purveyor. This was my first experience with Golf There -- and, my last! Was looking to work with them on some future trips - but, no more. I am one who is glad to praise good work - and, have done so on several occasions -- but, this was very unprofessional and rude.

no refunds we had a trip to Arizona planned for May 2020 and the USA was shutdown for the corona virus ( hotels,airlines and restaurants and golf courses for a while) and we had made our deposits some had paid in full over $1000 and we were told no refunds but our money would go towards a future trip as long as we took it within 12 months,we wanted our money back and we would pick when and where we wanted to go. BAD experience with Golf There

Kiawah Island Golf Vacation My "salesperson" failed to provide the amenities agreed to. - Supposed to have ocean front rooms, couldn't even see the ocean from where we were - Supposed to have two rooms close to each other, originally the rooms were really far from each other, had to work with the management to get closer rooms - Became aware that my amenities could have been much better had I went direct - I was perfectly clear on my requirements with the salesperson and went over them several times even letting him know I was not concerned as much with price as I was comfort

Housing less than expected Our salesperson definitely worked on our behalf; however, the accommodations at Regal Palms failed to meet our minimum requirements. Our group had eight men in it, and the house we stayed at only had seven beds, when it was sold to us having beds for eight. It took considerable effort on the part of our GolfThere salesperson to even get the resort to move a rollaway bed into our quarters. Golf was good. Three of the four courses we played were excellent. The fourth course, located at the Regal Palms resort, wasn't much of a track. Celebration was outstanding. Falcon's Fire and Eagle Creek were very nice.