Troy R. Seelye
GBKiawah Island Golf Vacation My "salesperson" failed to provide the amenities agreed to. - Supposed to have ocean front rooms, couldn't even see the ocean from where we were - Supposed to have two rooms close to each other, originally the rooms were really far from each other, had to work with the management to get closer rooms - Became aware that my amenities could have been much better had I went direct - I was perfectly clear on my requirements with the salesperson and went over them several times even letting him know I was not concerned as much with price as I was comfort
ANTHONY
GBpoor communications poor reponse to e-mails and phone calls failure to check to see if rooms for golfers as requested i ran the outing and was put in a small bedroom as part of larger room after much complaing they put us in hotel type room while the other golfers suite like rooms with kitchen and living room. took forever and after many calls to get the difference in the room rate from golf there, that is why i cut ties with them tony lange
Phil Kite
GBBeautiful, well-maintained course, but too far from resort The course was beautiful, with many terrific ocean views. It is a well-maintained course, and the staff did much to make the experience an enjoyable one. The one challenge was that the course was too far from the resort at which I was staying (one-hour commute). There were many other options locally, but I didn't know that. The sales person should have.
Dave Bergeron
CAFEELS like A SCAM We booked for a golf package to go to New Orleans for Oct 2018. This has been planned and booked since April 2018. Deposits have been paid since May 2018. However since then we have had nothing but a serious lack of customer service. Their website payment management has been down for upgrades since July 2018 rerouting customers to call in order to pay via phone to ensure our trip is in line with terms and conditions, full payment 40 days out, which we all did. However as of now with three weeks from flying out, none of our cards have been charged even though our group lead has called and emailed numorous times to confirm, our vouchers have not been received, this feels like a total scam. This service is ABSOLUTELY NOT RECOMMENDED if you want COMPETENT SERVICE. Avoid like the plague.
Dianne M. Lora
GBNot getting any communication back from… Not getting any communication back from Kevin Walker. He was very responsive upon planning and then once the deposit was received, he is no where to be found. I have disputed the charge with my credit card company. I will not be booking anything ever again with this company. Customer service is terrible...pretty much just took my money and ran.