If choice btwn buying from Liftopia and … If choice btwn buying from Liftopia and the actual mtn - buy through the actual mtn. Price was the same for both - however on a rain out, the mtn allowed me to purchase a different day and and get a refund on the rain out day. Liftopia would not allow me to switch days - $90 lost b/c I bought from Liftopia instead of directly through the mtn. Why would I ever use Liftopia again?

Don't expect help or even a little sympathy Same story for me. My son got sick in middle of the night at a motel near Sugarloaf. Got home early morning on the planned ski day. Doctor said he didn't need to come in unless temp jumped. 6 days of flu followed. No doctor visit so no documentation. Liftopia didn't even respond after I wrote them explaining the details. Maybe I should have offered to show the phone records to the hotel desk at 3:00 am. Maybe I should have gotten a deposition from the lady in Kingfield who sold me coffee and Advil at 4:30 am. Or maybe, Liftopia could get a lot better at customer service because they just lost another customer.

Their strict "no refund" policy is unfair when you cancel order immediatley I bought lift tickets for my family a full 10 days in advance of our first trip to Utah. After I authorized the charges to my credit card, a notice popped up advising me that Deer Valley does not allow snowboarding. I contacted Liftopia minutes later to tell them we could not use the tickets. They refused to credit my charge account, and would only give me a "Liftopia credit" for $384. We can't ski at any of the resorts they service, but they are keeping my $400, even though it cost them nothing and I cancelled immediately.

DO NOT USE LIFTOPIA DO NOT USE LIFTOPIA! Liftopia and its customer service is atrocious. I purchased two 2-day passes to Jay Peak for March 2020. The mountain closed early due to COVID-19 and we were issued a credit. We are now trying to use this credit for Jay Peak again in 2021 and the mountain is not available on their site. I requested a refund since they have virtually zero options to use the credit this year and they refused. I've also read of Liftopia potentially being forced into Bankruptcy because they are not paying the mountains.

American company selling Canadian lift tickets in US dollars. Misleading consumers First off shame on me for not checking the fine print in the FAQ sheet. However i stupidly assumed that since i was purchasing lift tickets for a Canadian owned and operated resort that the price would be charged on my credit card in Canadian funds. NOT So, imagine my surprise after clicking on complete transaction that my tickets had been converted to US. No discount here in fact i ended up paying more. Liftopia took my complaint but that was it, no credit. Never ever using their service again. Liftopia you need to be more transparent and clearly state that all transactions are in US before we hit the purchase button.