Radisson Montevideo is the best in the city We have visited Radisson in Montevideo many times and keep revisiting them. Always friendly, flexible and helpful service, at a fair price.

Radisson Aquatica Resort - TERRIBLE Benita on reception is the most unwelcoming, rudest person I have ever met. Rooms were not ready for 2 hours had to wait til 8pm to check in. The attitude of Benita was disgusting. No eye contact, one word answers, complete disinterest in our group checking in. Even checking out she couldn’t even wish us well or smile! Hotel is also falling apart. Benita should be fired we will never visit Radisson again!!

I've been waiting on my order since… I've been waiting on my order since January and it's now March..they lied about first order and said it would be expedited..that was not true..they have yet to refund my money

Wrong room I arrived at the hotel on 9th January, at 20h30. I had stayed at the hotel previously during the same week for two days, and my reaervation was for a party of three adults sharing a room with two king beds, with a view. On my arrival on 9th January, I was surprised to see that the room we would be staying only had one king bed. An extra bed had been placed, but it was only big enough for a child. After approximately two hours, after having complained fiercely ( the receptionist lied saying there were no rooms available to place us) we finally setteledn in in two separate rooms- my suggestion to minimize the problem, actually. The rooms had no view, although that was requested in the reservation previously made. I am deeply disappointed with the hotel and demand compensation for the inconvenience. I look forward to hearing from you, Regards, Mabel Castro.

Radisson Rewards is a joke. Radisson Rewards is a joke. They took 129000 reward points out of my VIP account for a reservation l was trying to modify/correct & won't return them. You can't even contact Radisdon Rewards Customer Service. If you do actually get to speak to a person in reservations it's just a continuous irritating loop of utter crap. Nobody listens and or they just talk over you. Radisson Rewards is a time waster that just makes you angry. Utter rubbish. Customer Service is zero.