Matt Iliffe
GBBig mistake booking at Radisson! I made a big mistake booking a room at Radisson outside Naples, Italy. I needed to swap the name on the room last minute as I was unable to fly. I was due to land late last night so I called this morning, by which time they given away my room and told me the 700 I had spent on the room was non-refundable. I simply don’t trust Radisson and will never stay with them again. I hope they enjoy the 700 because they have lost a customer for life.
Ro
GBRadisson is the worst hotel Radisson is the worst hotel and customer service experience I have had. The radisson Hotel and suites gdansk sold us a package with false advertising. We did not get the room or package we paid for. The manager agreed to a refund due to double booking our room for a formal. We received a fraction of a refund (a few pounds) when the hotel cost £250. This was insulting to get under £10 refund when a full refund was agreed. Have to go through the bank to get money back when dealing with the radisson. I wouldn't trust this company with your money. Make sure you see what you are paying for first.
Sambhu Ampilli
INRadisson Resort Baga Terrible Stay We have booked the 2 rooms in the Radisson Resort Baga in Goa for a night stay on 13th Jan 2024. It is a Terrible experience and need to know by the people. 1. Our check in time for the rooms is 3pm, but cou;ld not able to provide the rooms in time. After a long waiting only one room was allotted and surprisingly no information about the 2nd room. Refused to share the Manager's contact details and held up in troublesome situation. However, after a long discussion the rooms have been allotted 2. No curtesy extended by the staff in carrying the luggage to and from the room 3. Not taken any care in arranging the bath requirements and even not responded after complaining to the Reception.
Alison Ali
GBCountry Inn and Suites by Radisson, Houston Intercontinental Airport East I booked and paid online and arrived at the hotel with my twin 12 year old girls. We arrived late as I requested after 10pm, we had just left a 75th birthday party nearby. When we walked into the lobby a large heavy set lady with scabs on her body and glasses? was on the phone. When she finally got off the phone we were told to come back because the system was down/updating I don’t remember exactly how she described it but she said she could not check us in for at least an hour or two!!! I was extremely upset and told her we would just drive back home an hour away….upon filing a complaint the hotel denied this ever happened and refused to refund me!!!!
Frederik Grøn Schack
DKRadisson Montevideo is the best in the city We have visited Radisson in Montevideo many times and keep revisiting them. Always friendly, flexible and helpful service, at a fair price.