Alison Ali
GBCountry Inn and Suites by Radisson, Houston Intercontinental Airport East I booked and paid online and arrived at the hotel with my twin 12 year old girls. We arrived late as I requested after 10pm, we had just left a 75th birthday party nearby. When we walked into the lobby a large heavy set lady with scabs on her body and glasses? was on the phone. When she finally got off the phone we were told to come back because the system was down/updating I don’t remember exactly how she described it but she said she could not check us in for at least an hour or two!!! I was extremely upset and told her we would just drive back home an hour away….upon filing a complaint the hotel denied this ever happened and refused to refund me!!!!
KEVIN NEAL
GBNo where near 4+ rating - Poor Radisson Jass, Khajuraho, India; Quite frankly the 4+ rating by Titan travel for this hotel is laughable. Fortunately we only had to stay for one night as part of our Wild India tour. The lobby itself was immaculate - Then we entered our room - disappointment does not begin to cover it. The room was small to say the least - The ceiling had a large bulge & crack in it., but the worst part was the bathroom - The standard of maintenance carried out must have been done by Bodgeit & Scarper - The worst tiling & grouting I have ever seen. How on Earth this was rated 4+ is ludicrous
Mabel Castro
BRWrong room I arrived at the hotel on 9th January, at 20h30. I had stayed at the hotel previously during the same week for two days, and my reaervation was for a party of three adults sharing a room with two king beds, with a view. On my arrival on 9th January, I was surprised to see that the room we would be staying only had one king bed. An extra bed had been placed, but it was only big enough for a child. After approximately two hours, after having complained fiercely ( the receptionist lied saying there were no rooms available to place us) we finally setteledn in in two separate rooms- my suggestion to minimize the problem, actually. The rooms had no view, although that was requested in the reservation previously made. I am deeply disappointed with the hotel and demand compensation for the inconvenience. I look forward to hearing from you, Regards, Mabel Castro.
Regina Panetta
IEThe noise is not worth it The noise is not worth it. It cost us just under 200 euro for one night and myself and my partner barely slept. Between the traffic outside and other people just walking by. There was no insulation. The room when we arrived was freezing and we tried to put the heating on, it wouldn't work. Then during the night it must have came on and it would not turn off. Worst sleep in a hotel. I would NEVER come back or recommend anyone to stay here.
Cynthia Stock
GBAnyone looking for a good hotel in York… Anyone looking for a good hotel in York you can’t do any better than the RADISSON just spent 3 lovely days there Spotless clean staff can’t do enough to make sure your stay comfortable over looking the river just 10 minutes away from train station Can highly recommend this Hotel