Null and Void My cell phone bill is higher than a car note. Verizon doesnt care. Their concer is making money. Client opinions are null and void. When my contract expires Verizon will be null and void.

I recently (in September 2019) signed… I recently (in September 2019) signed up for Verizon's new prepaid phone plan which included 16 GB of high speed data. I live in Provo, Utah, near Salt Lake city, so I assumed I wouldn't have an issue with getting fast data. The data plan is supposed to give you 4G LTE data if the network is not congested. However, after my first day of service, the network must have always been congested because I never once (not a single time) had 4G LTE data. Most of the time my data was 3G (not even 4G), and sometimes it was even 1-2G. It was very very slow. After a month of service I cancelled and switched to Cricket. If you want a good phone provider, that is not only a little cheaper but that almost always also gives you 4G LTE data (I don't think I've ever not had 4G LTE data yet with them), then check out Cricket. It's a really good service.

Absolutely not a fan Absolutely not a fan. Unfortuantely it is one of the only internet providers in USA.

same problem over and over When there is a problem it is almost impossible to TALK to someone...you have to deal with typing back and forth with someone who tries to help (and it can take a long time to get someone to help you in the first place). I have had Verizon for over a year and they still keep billing me for a phone number that isn't mine. I have been back and forth with them and they tell me it is fixed but future bills have the wrong phone number again. I came to Verizon thinking they would be better than Cox but I never had these continuing problems with them so I am probably going back to Cox when my contract with Verizon is finished. It's a pain in the neck to switch back but I think it's better than dealing with Verizon month after month trying to fix the same problem.

Avoid VERIZON if at all possible Unfortunately, I'm forced to deal with this company. They are the worst. I'm convinced that they actually train their employees to deceive and/or lie to their customers. I've had so many bad experiences with them that I've lost count. I don't trust ANYTHING I'm told and insist that they put everything in writing as a result of years of manipulation, deception and lies. Forget about getting any "help" out of them....you need to pay your bill every month WHETHER OR NOT you are actually getting the SERVICE you are paying for. If you even manage to get someone on the phone, they want you to troubleshoot and fix the problem yourself and too bad if you can't. The worst.