Wow Verizon wireless used to have great… Wow Verizon wireless used to have great customer service but it is beyond bad now. I just don't have enough time to type all the issues I have had with them in the past 3 months that I still do not have resolved. Please do yourself a favor and use a different company as you provider.

frustrated customer service seems to have forgotten those two very words: customer and service. website is a joke any time there is an issue in my account and don't bother trying the service dept via phone unless you have an hour or so to waste. online chat service is better but always seems to take way too long, 30-45 min, to solve simple issues.

If I could give zero stars If I could give zero stars, I would. Verizon service is the worst I’ve ever experienced. Two mi-fi devices; one frozen, the other will not stay connected to internet. I still need to pay $280 to disconnect. Rip off! After many years with Verizon, I’m done. The tech at my local Verizon store flat out lied to me regarding ability to disconnect, while never recommending options. “Loyalty team” is a joke.

Verizon Fios customer service … Two Thumbs Down Verizon Fios customer service (800-837-4966) is the WORST I have ever had to deal with. I am exhausted and upset after every call. WILL NOT be renewing my contract because of this.

Great Service, but Expensive The reliability of Verizon's network is the best among some of the other wireless services providers I've been with, though their rates are much higher than what I was used to paying. My family plan with four lines (only two with data plans) runs me over $200/mo. for 1600 shared minutes. I guess I'm paying a premium for better service...