Siva Suriyan
INIt is worst services It is worst services . They quoted less than 3k less than other services ,After confirmation of their quotation, Their way of packing is worst n packing workers were asking money separately for safe delivery n their coffee. They asked extra money for shifting things from cargo deliver address to home . No response for call and delivered with damage
donald
GBBooking website is hopeless Booking website is hopeless, tried to book 10 times but just get thrown out at final page
D Peters
GBRubbish Faild to deliver parcel as the driver said I refused delivey! Customer services stated he must have tried to deliver to wrong address, so would get depot to get him to return. Guess what no delivery! Next morning tracking states after several failed delivery attempts returned to depot. Again wasted more time wating to speak to customer services, only to be told they could not contact depot? Still awaiting return call. I think the service is very poor, and they have the thought that the customer is always wrong, act as if you are making it all up. Wish suppliers would not use them, not the first time this has happened.
Jo Wilson
GBTerrible in every way Paid for next day delivery, waited on all day for courier to collect the parcel and no one turned up... So I rang customer services only to be on hold for 40 minutes before giving up. I have since emailed them to complain, but they haven't responded... Terrible and so frustrating, I have had to book another company to deliver the parcel and it will now be late... Here's hoping I can actually getvto talk to someone so they can refund me... Oh, and it cost me 5p per minute to call them... Ahhhhhhh
a customer
GBWhy Lie? in a nutshell; ordered from Amazon, prime. delivery expected Wednesday. tracked package. notes left suggesting delivery attempted twice. suggests that a card was left each time. one on tuesday and one on wednesday. My Amazon account gives details of leaving in a safe place and also with a neighbour. I do not live on a farm or in the countryside. My front gate pushes open with ease. The house is numbered. ------------------ I have advised Amazon that I will be checking all future orders. Any that use city link as a courier - well i just wont bother ordering. The issue is not the time delay, it is the blatant lies from their drivers.