Denise Aquilina
ESThey stole from me 100€ They stole from me 100€. I was trying to book a flight to Jakarta, they took the monet but never sent me the ticket. Needless to say, the costumer service doesn’t help and keeps telling you to wait. The worst scam ever. Please fly with Garuda or AirAsia which are 2000 times better!
Genoma
GBawful Tracking website does not work, I enter my consignment number and it tell me that there are more than one with this number (?!? Unique IDs anyone !?!) and requests that I also enter my postcode; same result after that! I'll call them then .... one number no longer in use, another advertised, call that only to get "we are currently experiencing telephony problems.... " and they hang up! Argggggggggghh! :( I'll go there I say - their "our location" links on their website doesn't work either! Had all sorts of hassle with them before. Do NOTuse this useless company. I'm going to pledge Amazon to please please please never use them again.
a customer
GBWhy Lie? in a nutshell; ordered from Amazon, prime. delivery expected Wednesday. tracked package. notes left suggesting delivery attempted twice. suggests that a card was left each time. one on tuesday and one on wednesday. My Amazon account gives details of leaving in a safe place and also with a neighbour. I do not live on a farm or in the countryside. My front gate pushes open with ease. The house is numbered. ------------------ I have advised Amazon that I will be checking all future orders. Any that use city link as a courier - well i just wont bother ordering. The issue is not the time delay, it is the blatant lies from their drivers.
Anne-Laure
GBUtter rubbish I was sent a present for my birthday and only found out so because of the sender getting worried. Surprise ruined. Turns out Citylink supposedly attempted delivery twice (online tracking said so) but I never received any notice in the letter box. Impossible to reach anyone by the phone to organise a new delivery so had to go to Beckton to collect the parcel. They clearly didn't bother to deliver in the first place. Would not recommend to anyone and will be wary of companies using this delivery company in the future.