Never book a choice hotel chain Never book a choice hotel chain! Worst customer service, not helpful. None of their hotels have good reviews, all hotels are dirty and low quality. They don’t care about customers feed back or take complaints seriously.

Crap HOTEL This hotel is false. It’s all a lie everything they say that they give you for free rather be a free night or a free gift card. It’s all bogus. It’s not true. Trust me find another hotel to stay in.

MISLEADING ADVERTISING andFRAUDULENT CC WITHDRAWALS. Choice Hotel‘s advertising (and in the… Choice Hotel‘s advertising (and in the US it‘s prime time) is misleading and inaccurate. They promise a free night after two stays. We stayed 4 nights at different hotels on a 2000 mile roadtrip and are still not eligible. The hotels themselves were, to say the least, disappointing. Promised amenities like swimming pools were not available and a hot breakfast was, in Rawlins, a slice (one) of toast.I feel the Rawlins Hotel was actually a front. The woman who checked us in spoke little English and was more interested in ‚selling‘ Apple goods to two men in the lobby. Having taken my credit card. I was charged twice, but the receipt on the Choice website said we were a no show. I am still trying to get my money back and as for my free night………..!

The manager Taylor at comfort inn at… The manager Taylor at comfort inn at Vancouver mall was a super sweet and helpful lady. Karina was also A very helpful front desk lady. Helped me with a smile every time. Everything in my room was clean and organized. Very pleasant stay.

Ill be changing hotels … This company went from my favorite to my absolute nightmare. I stayed long enough to become a Dimond member then the hotel I was staying at while my house was being built went from 12,000 points to 20,000, it's a 2 star hotel also in dollar amount that 248 a nite . I think I'll be changing hotels thanks choice