I left and I am no longer a choice… I left and I am no longer a choice privileges member after 25 years and I should have left sooner. Mostly substandard motels and choice takes their side in all disputes. Do not give this company the time of day go elsewhere anywhere

My stay at this Comfort Inn was the BEST My stay at the Comfort Inn in Louisville, KY was the BEST ever...anywhere. The staff were amazing!!! I was not in the best of moods when I arrived but that all changes within 30 minutes after arriving. I was tired and took that out on some of the BEST people I had ever encountered at any hotel. They offer a fantastic room with very comfortable beds with clean and well stocked rooms. It was very quiet in the room also. The General Manager, Michelle, made the stay unforgettable. She was very, very hospitable and did an excellent job of providing the BEST atmosphere for all that stayed here. This hotel will be one I return to in the future.

Not only are their hotels quite dismal, the staff is rude Not only are their hotels quite dismal, but the people who are employed by them are just downright nasty. I have stayed at this particular hotel several times since it is near a relative's home. I was asked to leave feedback and when I gave my honest opinion, I was told it wasn't up to their standards! Lol, well neither are their hotels. Be discerning folks and choose another brand. There are many hotels out there who will be glad to accommodate you, and TREAT you with RESPECT. I will pay more in the future to get respectful treatment.

The manager Taylor at comfort inn at… The manager Taylor at comfort inn at Vancouver mall was a super sweet and helpful lady. Karina was also A very helpful front desk lady. Helped me with a smile every time. Everything in my room was clean and organized. Very pleasant stay.

Ill be changing hotels … This company went from my favorite to my absolute nightmare. I stayed long enough to become a Dimond member then the hotel I was staying at while my house was being built went from 12,000 points to 20,000, it's a 2 star hotel also in dollar amount that 248 a nite . I think I'll be changing hotels thanks choice