Sleep Inn & Suites near Westchase/West Houston I stayed at a Sleep Inn & Suites near Westchase. For the price, it was fantastic. I noticed the booth couches in the lobby were worn, so at first I was concerned that things would be run down, but those seats were the last of the issues. The room was nice, and the staff was very friendly and helpful. The breakfast was appropriate for the price as well, and I was delighted by the Texas-shaped waffle maker.

Worst hotel company I have ever had the… Worst hotel company I have ever had the displeasure of staying at, absolutely filthy rooms, worst customer service ever, staff are very ignorant and rude, the entire hotel smells terrible, the walls and carpets are covered in filth, bedsheets weren't washed, the windows were broken, someone's van was stolen from the from the supposedly secure car park and the staff didn't care because it's likely they were.involved, other review sites show more than 20 vans have been stolen from their car park in the last 5 years which is very suspect, quite obvious the staff were involved.

Absolutely horrible chain of hotels Absolutely horrible chain of hotels. They treat their customers terribly. I hope you other customers out there never have an issue with 1 of your hotel stays because if you do, you're completely out of luck with these clowns...

The reviews cannot be real The reviews cannot be real. I have been a member of Choice Hotels many years. Please make sure the rating is 4 stars or close as possible or the hotels at least in the DMV area will not be nice. I even found several needles in the bathroom in Baltimore. In staying at the Quality Inn 801E Parham. Booked two nights but was scared to stay 2nd. Saw glass in the parking lot in a.m. that looked like someones car window was broken. If you are looking for a decent room in this chain you probally need to pay very close to $200 a nite no matter what the reviews say. Leave yourself time to switch rooms, location etc. I have been disappointed many times, and more lately. I used to think it was just the Econolodges. Affordable should not be scary.

Awful customer service Awful customer service - told to check out early due to a total power outage at hotel and refund for 2 nights would be given. Now hotel refuses to issue refund, management doesn't reply to contact and choice hotel customer service are useless Avoid all choice hotels - will never use again