Waste of time and money This experience was recommended to us as a great way to be exposed to the city. Not so, for us. We spent over an hour and a half obtaining our tickets we bought online. Then, on the bus tour, the audio was at least a block or two off. We would hear about a site and then figure out the site being discussed was two blocks behind us. Would not recommend to anyone. You are better off on foot with a good map.

Got scammed for 64$ and wanted a refund… Got scammed for 64$ and wanted a refund when i asked for a refund he said that it was approved and i will get my money back, he gave me a fake reciept aswell and everything. ITS BEEN 4 days still havent got my money back.

messed up the whole day! After hopping off the bus to visit Lincoln Square we tried to hop on again at the same bus station, but that did not work: Several buses from the same line passed us without stopping, several had no capacity to get on. A large crowd of people wanting to hop on, had had shaped at the bus station and begann to become frustrated with the situation. It took us several hours to get on a bus but we had to sit downstairs inside of the bus, in the heat, with no view of the city at all. We were told we could move upstairs as soon others would leave but that did not happen, so we went around central park, through Harlem without actually getting a view. Also the staff was rude. It messed up the whole day, I had spent a lot of money on those tickets and my sisters had come a long way to spend a weekend in New York. Obviously NYsightseeing is selling too many bus tickets for too few buses in order to accommodate all costumers appropriately. I would not recommend it. For $168 we could have taken a lot of cabs!

Lost money. Lost $177. When vouchers were activated, all three tickets turned out to be invalid. Tried to call the office, got no call. Wrote on the web chat, no response. Money was not returned.

Tour loops too ong for the traffic in NY I found the tour loops way too long and the traffic in NY is unbelievable therefore it's a little unsuitable for those who want a quick glimpse of New York Also it is very difficult to do proper hop on hop off as the buses take long and most places are busy I did not like the aggressiveness of some tour operators in asking for tips