Italy Excursion The overall trip and organizing of the trip was amazing there were some outings that we did not care for. For example, the Amalfi coast drive we took was not a trip we would reccomend. They also promised us they would send us either passport covers or travel tags and we got neither. Its a little thing, but if you promise something, you should deliver. All of the other adventures in Italy were great! We loved our hotels and our excursions. Our travel agent was able to plan the trip within a month. We were also able to make some last minute changes which were great.

Very friendly and helpful reps Very friendly and helpful reps. Booking B & B's was a bit laborious. Like all tours, there are some hidden costs. Very good trip though and a good experience. We would book with Sceptre again

Great trip - Some feedback Great trip - Most everything was perfect except getting home...Our connecting flight home was scheduled with just an hour and a half lead time of our flight home... The flight ended up being an hour late, and the gate to our flight home was closed 30 minutes prior to departure...Would recommended a longer layover/ lead time otherwise I would have given a 5 star rating.

Reykjavik Trip The packaged trip was pretty much as promised. We had a slight hitch at the Blue Lagoon. Our package listed us as standard plus, the Blue Lagoon said we had a standard entrance. The difference was 4 towels, which I had to purchase. The hotel was okay and fairly well located. If I had booked the trip myself, I would have upgraded the hotel and arrived in Iceland at a time where I could go directly to the hotel rather than early morning. All in all, I was satisfied with Sceptre. I seldom book packages. Iceland was the exception. I doubt I will book another packaged trip. I like to choose my own hotels and excursions.

Easy to work with My wife and I loved our Sceptre vacation to Ireland. Booking through Sceptre was easy, and the couple of times we called, Sceptre provided prompt and efficient help. The rental car, the hotel, and the bed and breakfasts we booked via Sceptre were outstanding. The one hitch we encountered was with JetBlue, the US domestic partner of Aer Lingus. Our JetBlue flight out of O'Hare was delayed to the point where we were going to miss our Aer Lingus flight at JFK and lose a couple days of our vacation. JetBlue could not rebook us on another carrier; we had to get our own tickets to JFK from American. We filed a claim with JetBlue and Aer Lingus for the value of our unused JetBlue flight, which is in the process of being settled. This is all not directly Sceptre's fault, but, they could have booked us with carriers who were more likely to rebook on another carrier in the event of a delay.