We had requested wheelchair assistance… We had requested wheelchair assistance for my parents during their layover in Doha through Qatar Airways, and were assured before their departure that they would be taken care of. Unfortunately, they were left unattended and had to navigate the airport on their own. Despite their efforts, they ended up walking to their gate without the promised wheelchairs, while also carrying their heavy hand luggage. This was particularly concerning as my mom recently underwent knee surgery, and such neglect could potentially necessitate another surgery. Despite multiple calls for help, Qatar Airways did not provide any assistance, leaving us extremely disappointed with their service.

Where do I begin Where do I begin ? We upgraded our seats because, originally had regular standard seats all the way in the back by the bathrooms. Trash all over the ground, they only come by one time to pick up trash. So when you have your complimentary meal they give you, you have to hold onto it & all the trash for over 30 min. The service is very slow. I asked for a drink multiple times from several different flight attendants, & never received the drinks. Babies & kids running around the plane for almost the whole 14 hours of our flight. We had to do an emergency stop, which delayed us another 2 hours. I did not get any sleep on the plane because the babies were crying so loud. I had my AirPods in & I could still hear them crying though it. Overall, I am very disappointed with the service & experience here Qatar Airways, being it was my very 1st time flying with Qatar. It was not good at all. The communication is also terrible. They do not communicate well at all. When we made an emergency landing, they did not inform us when we would be flying back to our original destination. My dad had to find out on his own, on his phone. Very very disappointing.

Promo GOMOB for purchasing tickets through the app deceitful I received an email offer from Qatar claiming that if I bought a ticket through the mobile app, by using the promo code GOMOB I would get 20% discount on my purchase. I had to buy a ticket, so I used the app and started my purchase by inserting the promo code. I compared the price on the website with the one made in the app through GOMOB and guess what, exactly the same price to the cent, 755,10$. Since the payment checkout was cumbersome on the app, I opted back to the web-based transaction. I wonder why these tricks are used to lure users into wasting their time, what is worse is the email received that was deceitful. Where is the 20% discount Qatar Airways!

Qatar privilege Club My experience started before I even got on the flight. Trying to change a cell number on their so called privilege club. WOW absolutely horrendous, it took 5 calls and 3 email for such a simple thing due to confusion on their part and incorrect information they were giving. Incredibly frustrating experience from call centres where I struggled to understand their poor English, mostly India to giving me wrong email addresses and wrong information completely. If this is an example of their logistics I can’t say I’m looking forward to the flight but let’s see.

Airline that’s can’t handle true honest critique. Gay unfriendly airline. Airline not letting you say a comment !!! Gay unfriendly airline, ..saying a comment about how unpleasantly uncomfy seats are gives you risk to get offloaded . Worst airlines in lowest class for tolerance to passengers !! To be avoided forever !! Never. They don’t care and they don’t listen ,