Ruth Harding
ZAQatar privilege Club My experience started before I even got on the flight. Trying to change a cell number on their so called privilege club. WOW absolutely horrendous, it took 5 calls and 3 email for such a simple thing due to confusion on their part and incorrect information they were giving. Incredibly frustrating experience from call centres where I struggled to understand their poor English, mostly India to giving me wrong email addresses and wrong information completely. If this is an example of their logistics I can’t say I’m looking forward to the flight but let’s see.
Oscar Strijbosch
IDHelp to he'll... Istanbul to lombok teturn flight missed because no taxis that day due to istanbul marathon...finally made it just as check in was closed but nobody helps, internet there hardly works...8 hours later finally got a human online to speak to, proposed new booking that costs double my initial return flight....spending 2 days waiting and figuring things out on airport. Never Qatar again
jeno ALI
KWHorrible experience at Qatar airways Flight # 740 Date April 27 Los Angeles to Kuwait I heard great deal about Qatar airlines and it’s highly standard. All this changed today. We encouter total of 12 hours delayed . 5 hours in Los Angeles and 8 hours in Doha. We were not even offered any form of compensation whatsoever . Totally pathetic and unprofessional. I’m extremely disappointed and I’m sure this my last flight on Qatar airways. At LAX they were understaffed and very slow. I will share my disappointment experience with all my network family, works and friends . I will advise everyone to travel on the Emirates They are more efficient and highly professional
Phil Coleman
GBIf there was zero star I would put that… If there was zero star I would put that instead. Lost luggage and broken suitcase. Do they care - not at all!!! I called to ask for replaced essential items on day 2 of case not arriving to join us in holiday in Dubai. ‘Go and buy what you need’ they said, ‘there is no maximum spend’ they said… And guess what - after being very conservative and only getting what my children required, THEY DENY COMPENSATION AND PAYING ANYTHING!! Disgraceful given how highly they rate themselves!!!! I will never stop with legal process until they pay, that’s a fact and I encourage anyone else that falls victim to this airline to do the same. Know your rights and never give up!!
Matt Nolan
IEHave used Qatar for flights for some…Avoid if possible Have used Qatar for flights for some time and only on my last trip had I a problem. I contacted customer care and all I can say it was a total waste of time. I received a computer generated reply with my flight number and date of travel ‘cut and pasted’ into what is a standard letter of apology sent to all customers who have a genuine complaint. BTW, they are still promoting ‘Qatar FIFA World Cup 2022’ packages on their flights, two years after the tournament, so clearly they are out of touch in more than just customer care.If you can avoid them.