honestly WORST customer service ever honestly WORST customer service ever, especially for a business class ticket. They cancelled the flight on us when we were already ON THE PLANE and "off boarded" us to then leave us in the lurch with what was happening next. We paid extra to have the privilege to enjoy the Qsuite and after 40 minutes on the phone with their customer service, they only told us to "raise a complaint" to get our money back. In 40 years of travelling I have never experienced such awful customer service. Stir clear from them if you don't want to be left hanging when you are travelling !

Horrible experience at Qatar airways Flight # 740 Date April 27 Los Angeles to Kuwait I heard great deal about Qatar airlines and it’s highly standard. All this changed today. We encouter total of 12 hours delayed . 5 hours in Los Angeles and 8 hours in Doha. We were not even offered any form of compensation whatsoever . Totally pathetic and unprofessional. I’m extremely disappointed and I’m sure this my last flight on Qatar airways. At LAX they were understaffed and very slow. I will share my disappointment experience with all my network family, works and friends . I will advise everyone to travel on the Emirates They are more efficient and highly professional

Have used Qatar for flights for some…Avoid if possible Have used Qatar for flights for some time and only on my last trip had I a problem. I contacted customer care and all I can say it was a total waste of time. I received a computer generated reply with my flight number and date of travel ‘cut and pasted’ into what is a standard letter of apology sent to all customers who have a genuine complaint. BTW, they are still promoting ‘Qatar FIFA World Cup 2022’ packages on their flights, two years after the tournament, so clearly they are out of touch in more than just customer care.If you can avoid them.

Excellent service for long haul trip to Hong Kong/Vietnam. This was the first time that my wife and I had used Qatar Airways on a long haul package holiday as we have always used Emirates in the past. However we were very impressed with their check in and on-board service. The staff were very friendly, aircraft were comfortable and spacious (we were Economy class) and the on-board meals were very tasty with drinks available as and when. Our flights were all on time and Doha airport was impressive and easy to navigate. The one overriding highlight for us and which quite frankly made us feel humble and appreciated was at the Qatar check-in desks in Saigon. The check-in staff marched out in single file, stood in front of their desks and bowed to the passengers lined up to be checked in!! I cannot give anything other than 5 stars for their service and we will definitely fly with them again.

Never ever use their services Never ever use their services. I used their services for International travel,and regret using it. Valuables from your baggage are stolen, and when you raise it with them they dont bother!!! Four months and still they do not have a clue!!!!