No food or drink offered to us as… No food or drink offered to us as stated in the booking, when I returned home I complained and was told it was because I never ordered a special meal , absolutely rubbish as I did order a vegetarian meal , just excuses for poor service and not providing what they say . The group I travelled with also let down .

Swiss.com website and refunds I am chasing a full refund All one wants us simply complete a form once Website has not even a complaint section Filled out on line form for full refund But today I received an e mail from Swiss confirming a partial refund Filled out forms twice today again and submitted it Maybe this will process a full refund.?🤷‍♂️ Also spoke to customer services several times but as helpful as they were they don’t process refunds No e mail address either on website to correspond with Swiss Airline So this bad experience has totally put me of ever again flying with Swiss just in case a Flight gets cancelled,

Poor customer service Unfortunatelly poor customer servise. During my business tip my luggage was delayed over 24h. Even though it was a short european fligh. I was never able to receive refund for that fact. I echanged several email with the customer supprt however so responses...

Stay away from Swiss airline Stay away from Swiss airline. Every step of the way had some issues, when buying the tickets there was many technical issues, the app wasn’t working, online/ their website wasn’t working, it was delayed for an hour and half but they only said it’s delayed for 15mins and didn’t update us, when finally we were boarding they took my suitcase and said the flight is full while everyone else didn’t get stopped! Usually in other airlines they ask others to put their handbag under the seat so that there is space for the luggage for everyone, but here the cabin crew is rude and the whole system is very inefficient, using only one door to board which causes more delay. We won’t ever fly with Swiss.

they offer flights with certain… they offer flights with certain duration times and right after payment is approved they change the duration time to 10 to 12 hours longer and say in the chat that it cannot be changed, i.e. the offer does not exist, it is just a way of deceiving and making the customer waste time. disappointing Swiss 🇨🇭