Swiss.com website and refunds I am chasing a full refund All one wants us simply complete a form once Website has not even a complaint section Filled out on line form for full refund But today I received an e mail from Swiss confirming a partial refund Filled out forms twice today again and submitted it Maybe this will process a full refund.?🤷‍♂️ Also spoke to customer services several times but as helpful as they were they don’t process refunds No e mail address either on website to correspond with Swiss Airline So this bad experience has totally put me of ever again flying with Swiss just in case a Flight gets cancelled,

This airline was good very long time ago This airline was good very long time ago - avoid whenever you can. As a customer who has to fly regularly for his job in Europe you feel so badly treated by this airline- a status with this airline has absolutely no value. I only chose them if I have to or if they are cheaper- it is not a Premium Airline - best regards your Swiss customer

Business class very poor. Business class very poor. Old plane not from this time Better change Business to classic . Food very very poor . Still have a flight booked but after that back to a good airline ..

Absolutely pathetic Absolutely pathetic. Airlines lost my two cabin bags, which they told me to check in at Venice Airport. Travelling to Amsterdam via Zurich. For 5 days, you call everyday to hear the same pathetic excuse. Still searching but it was tagged in Zurich!!! So now just my bags took a lonely walk into Zurich city. I assume it was stolen!!! No priority given to report. Never fly this Airlines.

Call center Call center - Cape Town South Africa Service agent - Steve Amazing service when booking an unaccompanied minor flight for my son, from London to Geneva. Steve explained and confirmed everything in great detail. Thanks