REFUNDS NOT AVAILABLE It could start by being truthful about booking. I had to cancel a room reservation. They told me in an email that the hotel would not return my payment-called Hotel.Their GM explained that they do nut return payment through a third party like Expedia. I explained my situation to her and she was willing to return 50% of my deposit and to call Expedia and tell them that and call her. I tried calling-that didn't work -email either. What a SCAM

Won't issue refund and rude. Had to rebook an international flight for a later date and was told I would be refunded a portion of the fare since it was lower. That was 03-27, it's now 04-28 and I am still being given a variety of excuses as to why I haven't received a refund back. Also being blatantly lied to about the refund being told that it was "reissued" when you can literally scroll up and see the chat logs. I told the customer service agent that's not what I was told and he ended the chat. Will NEVER use Expedia again.

EXPEDIA SCAMMED ME 400$ !!!! I booked an hotel room and 3 days later Expedia decided to cancel my reservation and issue me a refund. I never asked for a refund they did that randomly without anyone asking them to cancel. I called their number to speak with a customer service agent and i was asking him to let me do the reservation again and pay the same price (3 days later the hotel was now 400$ more expansive than it was when i booked it ). Result of this experience i now have to pay 1100$ instead of 660$ !! Finally, their customer service is delocated in Africa, so the only support i had was a random guy that didn't even know how to do his job and the only thing he did was to tell me to book again and pay the new price

Expedia is an offshore and ignores UK consumer rights Expedia is misrepresented as a UK company but refused to give a UK address for complaints or service of legal papers. They know they are defrauding customers a just cheat at every opportunity.Avoid, their chat service is robotic they just take your money and ignore your rights

Nonexistent customer service Nonexistent customer service. You write and they do not respond. Do not buy any of the travel insurance because you will send them the request for a refund and they will not even respond. The site is only good if everything goes as planned. IF not, you are on your own.