We booked a return flight with Expedia We booked a return flight with carry-ons included, only to find when we checked in that we had to pay an extra $47 per person for CARRY-ONS. This caused us undue stress the night before our flight. We learned from friends that Expedia tends to do this with return flights. Expedia must ensure itineraries include these details and avoid hiding them in indiscriminate screens while we are booking online. Last booking vis Expedia for us.

Update This is an update to a review of Expedia. The incident happened March 23,2024. Planned trip to Copenhagen,missed first flight was willing to pay to get to second flight to Boston to continue on and mitigate loss but Expedia cancelled second flight, hotel and return flights. Expedia quoted a policy that doesn’t exist. I contacted Better Business Bureau and my credit card company and was able to get some satisfaction. I had to fight to get what should have been a no brainer. Expedia was okay with taking $2600.00 and stringing me along with the customer service dibacle. I’m happy principle and fair business practices won.

I normally use Expedia to book travel I normally use Expedia to book travel. This time I booked a flight, hotel and rental car for June 2024 and for the first time I took the travel insurance for all of it. However, I have a family emergence and did not have the funds to continue my trip and attend the family emergency. The insurance will NOT refund any of it. I have to submit a bunch of supporting documents as proof and then they will make a decision (weeks to process) whether or not a refund is warranted. I suggest you NOT use Expedia travel service. I will contact the companies directly to book reservations from now on.

Be very careful when booking with Expedia We searched for flights using cheapflights.co.uk (also a company to avoid), we specifically selected checked luggage in the search engine. We it was transferred to Expedia to make the booking, the checked luggage was left out and we did not notice. We made the booking and were sent confirmation from the airline of the booking where we noticed the missing checked baggage option. We contacted Expedia and they were not interested in rectifying the error and we are now expected to may nearly £600 to add checked baggage. Be careful when using Expedia.

The company was issued money by the… The company was issued money by the hotel to give to me in form of a refund secondary to me having problems with my room. Although the company accepted the hotel’s funds, they are still refusing to issue my refund! Although the hotel was booked through Super.com, the reservation ID number and confirmation of the refund issued by the hotel is under Expedia. I have spoken with them multiple times and have since been waiting for Expedia to refund the money. I was provided a non-working number to a company to call for follow up. I contacted Expedia again today and they stated that they issued the refund to Peak Point Global. The company is in Istanbul. Of course, I'm unable to call them. When I spoke with the extremely rude Expedia representative, David who at one point stated, "since you can't read..." I asked for a supervisor. He refused to transfer me to a supervisor, but instead insisted on telling me what the supervisor would say. David transferred me to the Istanbul company. Of course they were unable to take my call. I researched them and they are being reviewed as a scam by other customers. What kind of scam is this company running? I am waiting on almost $100.00 and I want it back on my card today!!!