EXPEDIA SCAMMED ME 400$ !!!! I booked an hotel room and 3 days later Expedia decided to cancel my reservation and issue me a refund. I never asked for a refund they did that randomly without anyone asking them to cancel. I called their number to speak with a customer service agent and i was asking him to let me do the reservation again and pay the same price (3 days later the hotel was now 400$ more expansive than it was when i booked it ). Result of this experience i now have to pay 1100$ instead of 660$ !! Finally, their customer service is delocated in Africa, so the only support i had was a random guy that didn't even know how to do his job and the only thing he did was to tell me to book again and pay the new price

Charged a completely different price Charged a completely different price at checkout and didn't notify me of the price change until after the card was charged. Would not provide any sort of refund or credit. BUYER BEWARE

Paid for a transfer to and from the… Paid for a transfer to and from the airport. They never showed up to pick me up and Expedia wouldn’t refund me my money. Had to pay again for a taxi and almost missed my flight. Will. Ever use again and don’t recommend to anyone.

I am utterly appalled by the horrendous… I am utterly appalled by the horrendous customer service I received from Expedia today. I wasted an entire Sunday trying to communicate with their team via Twitter, only to be met with what can only be described as sheer incompetence. It was, without a doubt, the worst customer service I have ever experienced from any company. Despite repeated attempts over five hours to connect with a human via phone calls and their entirely ineffectual website chat, my efforts were in vain. Furthermore, when I explicitly requested information on how to lodge a formal complaint via Twitter and Facebook, they flatly refused. After years of being a loyal customer, it's clear that Expedia's standards have plummeted dramatically. I can categorically say this will be my last encounter with them.

Won't issue refund and rude. Had to rebook an international flight for a later date and was told I would be refunded a portion of the fare since it was lower. That was 03-27, it's now 04-28 and I am still being given a variety of excuses as to why I haven't received a refund back. Also being blatantly lied to about the refund being told that it was "reissued" when you can literally scroll up and see the chat logs. I told the customer service agent that's not what I was told and he ended the chat. Will NEVER use Expedia again.