Outdated or Fraudulent Outdated or Fraudulent? Searched and Booked a weekend get away, about 6 hours from home. Specifically, searched and booked a hotel with pool, hot tub and restaurant. Arrived to the hotel which did not have a operational pool, hot tub or restaurant. Called Expedia customer service and they didn't seem to care about wasting my time at all. The hotel says Expedia is responsible for updating amenities. I don't care who is responsible. My weekend get away was wrecked. I turned around and went home. I finally got a refund, but there should be compensation for wasting my time. 12 hours driving, 1 hour dealing with the property and expedia on the phone on check in day then the next 30 minute following up on my credit. You can tell Expedia has a total disregard for client satisfaction as they do not respond to any of their complaints here. This is the 2nd time that I've been burnt by Expedia- just go directly to the property and airline. You'll at least know what you're paying for.

Horrible Customer Service Horrible Customer Service. Never try to rebook a flight with them. Spent 3hrs+ & they couldn't easily change my flight itinerary or refund me. STAY AWAY IF YOU HAVE TO MAKE CHANGES TO YOUR TRAVEL PLAN.

Charged a completely different price Charged a completely different price at checkout and didn't notify me of the price change until after the card was charged. Would not provide any sort of refund or credit. BUYER BEWARE

The company was issued money by the… The company was issued money by the hotel to give to me in form of a refund secondary to me having problems with my room. Although the company accepted the hotel’s funds, they are still refusing to issue my refund! Although the hotel was booked through Super.com, the reservation ID number and confirmation of the refund issued by the hotel is under Expedia. I have spoken with them multiple times and have since been waiting for Expedia to refund the money. I was provided a non-working number to a company to call for follow up. I contacted Expedia again today and they stated that they issued the refund to Peak Point Global. The company is in Istanbul. Of course, I'm unable to call them. When I spoke with the extremely rude Expedia representative, David who at one point stated, "since you can't read..." I asked for a supervisor. He refused to transfer me to a supervisor, but instead insisted on telling me what the supervisor would say. David transferred me to the Istanbul company. Of course they were unable to take my call. I researched them and they are being reviewed as a scam by other customers. What kind of scam is this company running? I am waiting on almost $100.00 and I want it back on my card today!!!

It's terrible to book a hotel with… It's terrible to book a hotel with Expedia, they charge half of your stay in advance and take 100 CAD as a deposit without having arrived. I will definitely not use Expadia again at all.