Like many other reviews on here I… Like many other reviews on here I purchased the ticket, received an email with a booking number telling me they would send me the e-ticket when the payment was processed. $643 was debited from my account and when I woke up this afternoon still no e-ticket I have called and I have emailed nothing no response I have had to call my bank and cancel my card and report them as fraudulent,,, now I am now 1800 miles away from home with no debit card. The bank is sending me another one to my home address 1800 miles away in 7 to 10 business days,,, LESSON LEARNED!! #FURIOUS

TOTAL SCAM AND FRAUD JUST TAKE YOUR… TOTAL SCAM AND FRAUD JUST TAKE YOUR MONEY AND GET EXCUSES !!! STAY AWAY. paid for tickets, then through the airlines directly found out reservations were cancelled the same day. Requested refund, got nowhere, supervisor never returned repeated calls. They just take money and run. Based on the bad reviews that sound like my experience, I suspect all the good reviews are FAKE. All I want is my money back. BUYER BEWARE!

My money for a canceled trip was never… My money for a canceled trip was never refunded to my credit card and I saw where I was charged in my bank account by Alaska Air for the trip. Alaska Air could not refund me because the charge produced by New Travel Trip did contain the correct information like ticket # or booking confirmation. Don’t trust this company with your travel plans!

I cant give manage to give this place a… I cant give manage to give this place a zero star, so it gets a 1 star. HORRIBLE SERVICE, they continue to hang up on me, refuse to let me speak to their manager, told me I’ll be given my refund in 3 days from my original phone call now I’m being told it will take a month. HORRIBLE PEOPLE TO DEAL WITH, constant beating around the bush. JUST GIVE ME MY MONEY!!

Scam I purchased what I thought was two tickets. After not receiving my confirmation number and e-ticket as they had said, I started to investigate. United airlines said the tickets were purchased and then refunded. Therefore they scammed my money and never notified me I had no tickets. Good thing I found out before going to the airport to find out I had no flight. DO NOT USE this company. It's a SCAM!!!