SCAM SCAM! Read past the 5 Starts that get added immediately after a bad Review gets posted to push all the bad ones down. Same as everyone else, no E-ticket then told the flight was canceled and there were no others available on that same flight. My refund was never received and when I was told weeks later (after multiple communications) that it would take 1-2 billing cycles I knew I had been had. DO NOT USE THIS COMPANY AND WRITE A REVIEW JUST LIKE THIS ONE SO OTHER PPL KEEP MAKING REVIEWS TO OFFSET THE FAKE 5 STAR ONES THEY IMMEDIATELY POST AFTER THE BAD ONES!

Booked tickets in February Booked tickets in February, they charged my credit card, I was never informed either by email or my telephone that flight was approved or disapproved, checked with them a weekbefore the flight in May looking for-my etickets, they said that price on tickets went up, they tried to contact me, but I never responded, which is not true verified by my call logs and email logs including spam. Bottom line I have no tickets! Do yourself a favor and avoid these guys, you can get the same price tickets working directly with Airlines!

Stole my money and had zero customer service! Terrible service, I have called about 15 times and have been hung up on every time. They refused to refund my flight that was cancelled then agreed on giving me $310 usd in travel credits which was significantly less than what I had paid for my flight. I then went to use these travel credits and was told they’re invalid and it was my fault. After fighting with management I was given a ticket number and told I could rebook through westjet who said only the travel agency can rebook and issue a refund (and said that there should be no issues with this). The agency told me otherwise and said they couldn’t give refunds as that is out of their control and only the airline could issue them… at the end of the day I did not get my flight, my travel credits, or my money. DO NOT USE THIS COMPANY THEY ARE CROOKS AND HAVE ZERO CUSTOMER SERVICE!!!

This place is a total scam This place is a total scam, I booked my flight, 3 days before I had to cancel due to covid, the told me I would get a full refund, 2 months later, no refund, no answer the phones, American airlines doesn't even have me in there system!!! STAY AWAY

Scam I purchased what I thought was two tickets. After not receiving my confirmation number and e-ticket as they had said, I started to investigate. United airlines said the tickets were purchased and then refunded. Therefore they scammed my money and never notified me I had no tickets. Good thing I found out before going to the airport to find out I had no flight. DO NOT USE this company. It's a SCAM!!!