sally gabrielson
GBAir Transportation We required air transport from Iowa to North Carolina after going through major surgery. Since I was unable to make the cross country drive home we contacted Angel Med Flight and from that point on they made all the arrangements to get me home safely. The professionalism this company displays is second to none. From the flight crew-Michael and John, the flight nurse Aaron and the paramedic Daniel I was in extremely capable hands and very well taken care of. Thank you Angel Med Flight for getting me safely home.
Diane Ostolaza
GBThe entire experience was incredible The entire experience was incredible. I was really worried that my mom would decline, but instead she did great. They were awesome in everything they did. If you ever find yourself having to make this decision, don’t hesitate. They were top notch from the pilots, paramedics, and nurses. Thank you from the bottom of my heart ❤️.
Steve
GBAbove and Beyond Our experience with Angel Medflight was exceptional. They went beyond our needs and expectations. While visiting in Jackson Hole, Wy my wife's father had a serious stroke. We needed to get him back to Bend, Or to be near his doctors and for future care. We contacted Angel Medflight to transport him. They took over immediately and scheduled every step of the process. Their care included transportation from his bed in St John's Hospital in Jackson Hole to a bed in St Charles Hospital - Bend, Or.. They were in contact with the family with updates through the whole trip. Couldn't have went any better during a stressful situation. Everyone we dealt with was kind, caring, and professional.
Pamela Dutcher Souza
GBExcellent Transportation & Caring Crew I spoke with Katlyn, Flight Coordinator, on a Wednesday evening. Our son was transported home the following Thursday morning. The entire process was easy. Any questions I had were answered immediately. The flight crew (med team and pilots) was awesome! A great experience during such a difficult time. Everyone was kind and compassionate. I would highly recommend Angel MedFlight to anyone needing long distance assistance with bringing home a loved one.
Rebecca
GBWhat a disaster I made the reservation two and a half months before our moving date. My son is very ill with severe MECFS. There was no other way to get him from our home in California to our new one in Massachusetts. One day before the scheduled flight they called us to say there was NO plane for us, sorry. Three hours later and after much arguing, they said, oh, another company’s plane could take us but couldn’t take our service dog. In the midst of moving day, packers in and out, and giving the house a final clean, I had to scramble madly and include the help of several friends to find the only cargo line and flight that could take our dog within four hours of our new home, buy a different kind of crate than angelmed flight had required, at a cost of three thousand dollars and much anguish. The flight coordinator was very defensive throughout, seemed to think leaving us without a flight at the last minute was no problem, and even threatened that I might not be able to accompany my son on the flight ( who can’t survive without my care!). All in the name of “patient safety”! The flight itself and crew ( not angelmedflight) were terrific, although instead of the promised “ our town airport to destination’s town airport”, we had a two hour ride in an ambulance to a larger city. Extremely stressful experience and would not recommend them EVER. Now, two weeks later, I want to add that, on the last day before our flight, after having paid them with a check ( and right before they informed me they had no flight for us !) They insisted that I take a trip to the bank to wire them the money since they said the check had not yet arrived. I did so, and then a week after the flight, discovered by checking my bank statement, that they had DOUBLE BILLED me, cashing my check after I’d wired them the money directly. 🤬