Cynthia Dann
GBHeartfelt Appreciation 🥰 We would like to express the deepest of gratitude to the Angel Medflight team. They were available from start to finish in our journey to have our love one returned home safety. They answered all our questions during the whole process. Our contact Kaitlyn Mayernik was instrumental in pushing through roadblocks When navigating through Covid-19 requirements. They made us feels valued and most important allowed us to know that my mother-in-law was in great care! 🥰 Exceptional recognition to the flight crew for their compassion and support in the flight from Florida to New York. God Bless you all! 😇
Rebecca
GBWhat a disaster I made the reservation two and a half months before our moving date. My son is very ill with severe MECFS. There was no other way to get him from our home in California to our new one in Massachusetts. One day before the scheduled flight they called us to say there was NO plane for us, sorry. Three hours later and after much arguing, they said, oh, another company’s plane could take us but couldn’t take our service dog. In the midst of moving day, packers in and out, and giving the house a final clean, I had to scramble madly and include the help of several friends to find the only cargo line and flight that could take our dog within four hours of our new home, buy a different kind of crate than angelmed flight had required, at a cost of three thousand dollars and much anguish. The flight coordinator was very defensive throughout, seemed to think leaving us without a flight at the last minute was no problem, and even threatened that I might not be able to accompany my son on the flight ( who can’t survive without my care!). All in the name of “patient safety”! The flight itself and crew ( not angelmedflight) were terrific, although instead of the promised “ our town airport to destination’s town airport”, we had a two hour ride in an ambulance to a larger city. Extremely stressful experience and would not recommend them EVER. Now, two weeks later, I want to add that, on the last day before our flight, after having paid them with a check ( and right before they informed me they had no flight for us !) They insisted that I take a trip to the bank to wire them the money since they said the check had not yet arrived. I did so, and then a week after the flight, discovered by checking my bank statement, that they had DOUBLE BILLED me, cashing my check after I’d wired them the money directly. 🤬
Susie
GBThank you Angelmed flights! Whilst I don't wish for anyone to need emergency medical airlifts..... if one does need, angel Med was wonderful. We were in an extremely intensive care situation with my father- he needed to be moved to his Dr. in another state for specialised care. I was so worried how would they care for my father? I instantly felt we were in the best care with all the team looking after my father. From the moment they arrived at his bedside until they had safely delivered him to his destination, they were of utmost respect, care attention and professionalism. I am deeply moved by their work and recommend them highly. True angels there.
cheryl bargatze
GBAngel Flight has been incredible! Angel Flight has been incredible!! Kristy Becker coordinated Blake’s first flight 4/24 from West Palm Beach to Atlanta, Ga Piedmont Hospital. 24yo Covid intubated, needing ECMO. You then transported him to Univ of Maryland Medical Center where he is waiting for a double lung transplant. Your team and company are amazing!! Thank you!!!!
sally gabrielson
GBAir Transportation We required air transport from Iowa to North Carolina after going through major surgery. Since I was unable to make the cross country drive home we contacted Angel Med Flight and from that point on they made all the arrangements to get me home safely. The professionalism this company displays is second to none. From the flight crew-Michael and John, the flight nurse Aaron and the paramedic Daniel I was in extremely capable hands and very well taken care of. Thank you Angel Med Flight for getting me safely home.