Guy mason
GBI booked business class flights… I booked business class flights overseas with Tony O for my 94 year old Mother and myself at a substantial savings over booking directly. All of the arrangements from wheels chairs to connections went off without a hitch. I normally do not write reviews but I got real nervous after looking at the reviews left by numerous travelers after I booked. Everything was perfect for us and we will be using Deluxe again for the savings and service.
COLONMILLAN/TOMAS E
UABe very careful with this people they lie and hide I bought various business tickets for me and my wife with an aggregate payment of about 11,000 dollars from Sean Lidell on this site. My God. The first thing I asked was if the tickets will provide all the benefits of mileage and segments in the loyalty programs. He lied and say yes…I waited and waited while he makes stories about why it was taking so long for the miles to be posted ….finally i wrote directly to the airlines….of course they answered immediately saying that none of the tickets qualify…i wrote very angry and this guy told me he will pay a refund of $2,000.00. One and month later nothing…buyers beware ….fraud is everywhere…
Bob L
GBGood, Trustworthy and good value I have used this service for years and appreciate a very good flights at a good value.
Barry
GBOh my Oh my - Alonso was awesome - many difficult aspects, on my side, affecting my over seas air travel requirements including multiple changes. Alonso was tight there all the way through - very responsive- very positive - could not have had a more positive experience- so well done - thank you
Amy
GBPlease help! I need the promised REFUND Please help!! I’m being told by Albus at DeluxeFlights that the publicly stated guarantee of “100% refundable” ticketing does not apply to my wife! Her reservation record locator is 647156. My wife purchased on March 13 a flight from ORD to KTM, and then from KTM to BKK, and then from BKK to PVG, for a total amount of $6,176.97. This trip was to attend a relative’s wedding in Nepal, and then proceed to Bangkok to visit her ailing 94 year old Mother; followed by a trip to Shanghai for business. Soon after ticketing, the wedding and planned reception in Nepal was cancelled because the groom’s grandmother just died. And the COVID infection rates rose dramatically in Shanghai, making it very difficult or impossible for Americans to travel there. As a result my wife cancelled the flights from Chicago to Kathmandu, Kathmandu to Bangkok, and Bangkok to Shanghai. This booking CONFIRMATION number is S8XX23, on 3/13. For travel ORD-KTM, KTM-BKK, and BKK-PVG. My wife called on 3/18 and cancelled these flights. She still has not received her refund. And the travel agent DeluxeFlights says nothing is refundable. And this is contrary to airline business practices during these days of pandemic. PLEASE HELP AND SEND HER THE $6,176.97 REFUND.