Skylux Travels Superior Service Bart G. from Skylux travels went over and above. He made great efforts to help us get international flights suited to our budget and time. When we had to cancel due to an illness, he fought for us to get refunds even though the flights were unrefundable. I highly recommend Skylux Travels and Bart G.

Prompt, Professional, & Courteous Filled the website form and before my hand left the mouse, phone was ringing. On the distant end, Fergus B., who has been providing exemplary, professional, and rapid support for a particularly challenging itinerary. Thank you.

outstanding service with Odris The representative, Odris, who helped me to book my business class tickets from LA to Sydney is very responsive and dependable in communication. He discussed with me in detail what I should anticipate using the discount price for business flights. He went out ways to ensure that I am comfortable with the price and travel schedules.

I worked with Andrew Pierce I worked with Andrew Pierce. He was terrific, ensuring we got business class to Australia at a good price. But more than that; much more. You see, we were on a cruise in 2021. The cruise was postponed by a year cause of Covid restrictions in Aus/New Zealand AND our itinerary was changed. Instead of starting in Auckland, NZ, we STARTED THE CRUISE IN SYDNEY. Therefore, not only did our flights in 2021 have to be changed to 2022, but the destination had to be changed from Auckland to Sydney. A real mess. Andrew took it calmly, and changed the whole travel with only minor penalties. We flew Business Class from Raleigh to Sydney with no problems. AND WE FLEW OUT ON DEC. 22nd, the day of the great U.S. cold snap. Chicago, our first gateway, was -20 Farenheit!! But... no problems. Andrew was great and calm throughout. Almost always available. No 1-hour hold music. No hassles, good, flights, good price. 5-star service. Thank you, Andrew!

During the purchase process During the purchase process, after I provided my credit card information to the agent Xavier, he informed me that in case the airline employee asks me about the source of my award miles ticket, I should say that I received the ticket from a friend. This made zero sense to me and I told Xavier I will not lie. He called me twice to repeat the same request and I informed him that my flights must be changed and that I will not be doing business with DeluxeFlights. It was obvious to me that after I informed Xavier that I will NOT do business with Deluxe Flights, and my flight schedule changed that he will cancel my reservation. I later learned that my credit card was charged for the flight I was not planning to take. The Master Card reviewed my complaint and determined that the charge was valid because I provided my card and billing information. This was an expensive lesson for me to not buy tickets from DeluxeFlights. They sell award miles tickets, however the discounted price does is not worth the trouble and in my case loss of my money as well.