Richard was so kind during the… Richard was so kind during the cancellation process. Our plans had changed the same day we purchased and originally there would have been a $100 cancellation fee, however he was kind enough to speak to his supervisor personally to have that charge removed and send us back a full refund! Thank you for all your help! It is truly appreciated!

Once again I certainly can't express… Once again I certainly can't express how grateful I am for the service that was received today with Dana White for one of my client's from Brazil. She was able to help him with a cancellation a couple of days ago and was able to help him rebook today and was very understanding and helped in any way she could to reunite their family in Canada from Brazil. She was extremely helpful and once again went above and beyond. Her customer service skills were impeccable and in this day excellent customer service is a rarity. Thanks again Dana for being so helpful :)

Legit? What’s the hold up on their end? No idea what to expect. Don’t know if this is even legit…? No one EVER answers the phone. No flight ticket confirmation. I seriously don’t get this site. If it is just bidding and you wait for days the rates or fares go up! So even if cancelling you are in trouble. Wish they would confirm and not just send an off hand receipt. CONCERNED!!!!

Jeremy I have spoken to Jeremy roughly 4x over the last few weeks. He has been extremely helpful each time I have spoken to him. He goes out of his way to assist me with my issues. Travel is difficult these days so it’s especially nice to deal with an employee who is kind, patient and knowledgeable. I look forward to speaking to Jeremy to handle my travel needs in the future!

Excellent Customer Service Dana White did a great job helping us out with changing our flights and getting us a much appreciated credit to use within the next 2 years. Another airline we received a credit from during Covid19 only allowed the credit to extend for 3 months. We will definitely fly again with Delta