David
CAI got scammed I highly advise you to avoid using this company. I was travelling from Sudbury to Toronto recently. My initial flight of $214 (Canadian) was cancelled. I tried to book a seat on the last Air Canada flight leaving Sudbury that night. I paid for a ticket using Farebooth which I thought was a Canadian site. The site mentioned one ticket left on the plane so I was rushing to buy it (when I took the flight there were multiple empty seats). The quoted seat price was $495 but after I consented to the charge via email, it turned out to be in US dollars. My credit card was charged $680 (Canadian) for the ticket as well as an additional $412 CND for the agent charge. So my cancelled flight of $214 cost me $1092. This is obviously a scam company that takes advantage of vulnerable passengers who are under pressure to book a seat not knowing what the final cost will be. Unfortunately, now I see that multiple other passengers have been scammed like me in the past. Also, the Better Business Bureau (BBB) is advising consumers to use extreme caution when considering doing business with Farebooth.
Mark Calvin
GBSCAM be careful I just had to lock my… SCAM be careful I just had to lock my card luckily I found out before it was too late
SheilaB
GBHow did they even get our information??? And not even change our flight?? We booked 4 people on a flight overseas with aerlingus themselves - somehow Jenna Fischer got our information and told us that our flight was booked and she could get us on a different flight - at an extra $92.00 per person. I do not know how she got our information - the airline said our flight had never been changed (which it hadn't, but she sent us documentation saying it was on the day she gave us). Totally screwed up and now we need to fight for our $368.00. I want to know how did this company even get our information? Aer Lingus said this has nothing to do with them???
Mark Davidson
GBI have never used a travel agent and… I have never used a travel agent and this being my first time, Farebooth and Charlie Smith have been speechless incredible. His responses to me, the detail in answering my many questions, the level of concern & care behind his service, have won me over as a Farebooth customer. More than this, I will speak well to my family & friend of all this. Thank you very much Mr Charlie & Farebooth Honestly in business does exist!
kevin s
GBI got a call from you after I booked a… I got a call from you after I booked a flight during the conversation the lady said I need to replay with I agree after the getting the confirmation email. I got the email and said I responded back saying decline. Because I had to change the trip dates. I was charged for a departure flight and a separate charge for return flight. I was never given any tickets. I did get a email response back after I declined asking why and said she would call me right back and 3 hours later no call or email. I looked at the phone number on the email and get nothing. Never use this company total Scam.