kevin s
GBI got a call from you after I booked a… I got a call from you after I booked a flight during the conversation the lady said I need to replay with I agree after the getting the confirmation email. I got the email and said I responded back saying decline. Because I had to change the trip dates. I was charged for a departure flight and a separate charge for return flight. I was never given any tickets. I did get a email response back after I declined asking why and said she would call me right back and 3 hours later no call or email. I looked at the phone number on the email and get nothing. Never use this company total Scam.
Mike Kimball
GBI could have purchased the same exact… I could have purchased the same exact ticket for about $200 less, the lady made it sound was only ticket left and had to upgrade the ticket, she also told me that the later flight was same price. I thought I was making reservation through United Airlines and was travel agency instead but listed under United, make sure you enter United .com or you could end up with them. I will never use them again and was scam. with pressure sales saying was last ticket available. Make sure you pass this information on what a scam they run.
Beatriz Sheldon
GBAlayna Ford: was perfect. Alayna Ford: Has been incredible helpful with all my difficulties ticket with AeroMexico! She has been very courteous, patient, and caring understanding my difficulties with flying during COVID. She has gone above the call of duty to fix my problems. Her job has been perfect. She is a wonderful person to have on my side!
SheilaB
GBHow did they even get our information??? And not even change our flight?? We booked 4 people on a flight overseas with aerlingus themselves - somehow Jenna Fischer got our information and told us that our flight was booked and she could get us on a different flight - at an extra $92.00 per person. I do not know how she got our information - the airline said our flight had never been changed (which it hadn't, but she sent us documentation saying it was on the day she gave us). Totally screwed up and now we need to fight for our $368.00. I want to know how did this company even get our information? Aer Lingus said this has nothing to do with them???
Sandra Schwarz
GBDishonest company … I called Delta airlines with a question and was routed through this company unaware I wasn’t dealing with the airlines. I had already booked my flight and entered all my necessary information. They said they had to enter it since I was flying through another country and charged me $500 which was bogus. This was back in October and I was told I’d get a credit but I asked for a refund which I was told would take a couple of months. This is now May and when I call, it is still being processed. I tried calling today, but no one answers.