SheilaB
GBHow did they even get our information??? And not even change our flight?? We booked 4 people on a flight overseas with aerlingus themselves - somehow Jenna Fischer got our information and told us that our flight was booked and she could get us on a different flight - at an extra $92.00 per person. I do not know how she got our information - the airline said our flight had never been changed (which it hadn't, but she sent us documentation saying it was on the day she gave us). Totally screwed up and now we need to fight for our $368.00. I want to know how did this company even get our information? Aer Lingus said this has nothing to do with them???
Human
GBScam with a cap SCAM! Scam with a cap SCAM!! Knew it was too good to be true when I found what I thought was a legitimate rate... received booking email with reservation number. Following day received another email with my complete cc information 😤 from Alayna Ford stating booking was pending so of course confused and pissed! I attempted to get questions answered as to why booking was pending...Alayna very rudely said it was canceled without warning or a reasonable explanation. Please do not I mean do not deal with them. Look over your cc statements carefully and contact fraud department immediately afterwards
Mike Labencki
CAAfter booking a flight After booking a flight, and receiving written confirmation documents, I got a call from Farebooth sayng that the confirmation is no longer valid. HOWEVER, he could book me on another flight, which would cost more. He said that since it was within the 24 hour cancellation time there should be no problem. He even said he would look after that. After 5 days, I still didn't see the refund and contacted him again. He said that it could up to 10-15 days to clear. So I waited, and waited. Contacted the agent again and he assured me that the request cancellation was put in. He suggested I contact Travelocity and my bank to iron this out. So I did, and they could not find any evidence of the cancellation. I did a check on the Farebooth web site and THEY still show this as active. BTW - The new ticket was not only higher price, but on the SAME PLANE.
Hakan Selcuk Sener
PLScam Scam. They have other portals/names as well, such as topflightfares and faresfeed. In the best case, they will sell you a low priced ticket through one of their portals, then you will receive an email telling that your ticket is suspended and they are expecting you to call them. When you call, they will tell you the ticket is not available and will try to force you to buy the next avaiable ticket that they offer. I guess in this stage, they will charge an absurd amount of agency fees as they have your card details, but I never got there as the "agent" was talking very disrespectfully and she repelled me immediately. I asked them to cancel any ongoing service with me, and not to charge my card. They already can't, as I have to authorize each individual payment via application, but it will be interesting to see if they try or not. Stay away.
Mike Kimball
GBI could have purchased the same exact… I could have purchased the same exact ticket for about $200 less, the lady made it sound was only ticket left and had to upgrade the ticket, she also told me that the later flight was same price. I thought I was making reservation through United Airlines and was travel agency instead but listed under United, make sure you enter United .com or you could end up with them. I will never use them again and was scam. with pressure sales saying was last ticket available. Make sure you pass this information on what a scam they run.