We love our travel agent Krista We love our travel agent Krista! We get all We have to with one call and we've never been unsatisfied with choices she recommends so helpful in the all the 12 years we are so looking forward to our trip in March

No response We booked 3 balcony rooms in April for this coming December. When booking the consultant accidentally put one deposit through as Canadian currency. She promised to get it resolved and put another charge on us currency. I have emailed a few times trying to get this resolved and have had no response. So for 4 months I have been waiting for $250.00 to be returned to my credit card.

They WILL find a way to scam you I booked a cruise for the wrong date. Within only minutes of receiving the confirmation, I called. They couldn’t transfer the fee to another date and to cancel would be $100 charge. I think this is extremely shady business practices not to mention horrendous customer service. This company is out to scam people, plain and simple. Also if you look closely, and compare every detail of the reservation and offers, you can get the same rate if not better by booking directly with the cruise line. Do NOT use Cruisewise, CheapCruises or any of those companies as they are all affiliated. Just look at all the other complaints with the BBB, Google, and other review sources.

Kelly was very professional and kind Kelly was very professional and kind. It was a pleasure to work with her!

I had called with a quick question… I had called just get a quick question answered... 3 days and 2 hours later I had my answer and the trip of a lifetime booked. I had so, so, sooooo many questions! Each question was answered, and thousands of permutations were calculated, until we landed on the combination that worked best for me. The initial phone call was dizzying and 3 days later my agent called me to finish answering the original question! The service was top notch and patient and thoroughly helpful, I really can't recommend them highly enough!