LaToya M
GBCustomer Rep was very helpful and kind Customer Rep was very helpful and kind. Maria took her time to find out what would be the best solution for the problem we had. She explained everything in detail and help to resolve the issue in such a timely manner. Thank you!
Vanessa Mendez
GBEfficient and friendly Efficient and friendly. Leslye handled my concern very well, showing empathy and understanding my needs. She helped ease my stress and provided me with a solution that works for both parties.
Michelle C
GBThank you TXU for amazing chat agents… Thank you TXU for amazing chat agents like Maria O. She definitely took her time to explain policies and plans. I will definitely recommend this service to my family and friends.
VIRGINIA OLIVA
GBI recently changed plans and my… I recently changed plans and my cost/kwH wasn't matching what I was told. Maria walked me through it even gave me a couple projections of usage past a certain kWh. She was very knowledgeable and patient
BALAKRISHNA
GBreally help full adding a household… really help full adding a household name to current utility bill.