I have been waiting since 4/22/24 for… I have been waiting since 4/22/24 for the decision/cancellation of the IGS service change to go to my suppliers for gas & electric and for someone to return my call asking about these things. What is the holdup?

Great Representative Great Representative, the only thing I would suggest is that the Representative lets the customer know if they switch will take 15 days to be active and then can cancel with your current company. Thanks for the great service, Look forward to the change. D.Page

Switching back to IGS I had received a call from IGS relating to my recent switch to another electric supplier. I was not aware that I was still under contract with IGS for another year. The rep was able to switch everything back to IGS so that I would be charged an early termination fee. He took care of everything.

You charge three times the rate of… You charge three times the rate of everyone else. Then you charge a bullcrap fee to get get out of the contract. Your salesperson lies about what a good deal your getting, your just scamming the public . Deceptive !

I am still waiting for my information… I am still waiting for my information to be transferred to AES after talking to Racheal on the 23 of April. They tell me that they don't have any information on this account being sent to them. I thought that this problem had been taken care of when I talked to Racheal, She promised that it would be solved. When it is I will give a better review. Racheal was great.