I have been waiting since 4/22/24 for… I have been waiting since 4/22/24 for the decision/cancellation of the IGS service change to go to my suppliers for gas & electric and for someone to return my call asking about these things. What is the holdup?

What makes my experience so great with… What makes my experience so great with IGS Energy is that one year I signed up with someone else whom I thought was a good deal, but once I talked to the rep at IGS, I found out I was pretty much snookered into changing. That honestly on his part and his explanation has made me choose IGS every year.

Very personable The person they sent out was very informative and took her time out to sit and wait on hold with me on the phone to call the gas and electric company so we can get setup.

Great Representative Great Representative, the only thing I would suggest is that the Representative lets the customer know if they switch will take 15 days to be active and then can cancel with your current company. Thanks for the great service, Look forward to the change. D.Page

Excellent customer service Excellent customer service! Very helpful, informative and kind. Great to speak with a local live rep in Dublin, OH!