Very personable The person they sent out was very informative and took her time out to sit and wait on hold with me on the phone to call the gas and electric company so we can get setup.

Great Customer Servicr Dealing with Duke energy is always a pain. Issac was friendly and explained the company in depth so I could better understand.

I know that I have other choices I know that I have other choices; but for the past few years l have chosen IGS. Why! Because your company utilizes good quality and professional people constantly. Brook so happen to be one of those people. He was very complete, thorough and truly customer friendly. He ensured that I understood every word he was saying, in a none threatening way. Brook is good at what he does, and is the best of the best. Working for a “World Class Organization” where people make all the difference in the world.keep up the good work Brook.

I have been waiting since 4/22/24 for… I have been waiting since 4/22/24 for the decision/cancellation of the IGS service change to go to my suppliers for gas & electric and for someone to return my call asking about these things. What is the holdup?

Great Representative Great Representative, the only thing I would suggest is that the Representative lets the customer know if they switch will take 15 days to be active and then can cancel with your current company. Thanks for the great service, Look forward to the change. D.Page